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ATEM Mini Extreme ISO - OUTPUT 2 constant flickering/black

PostPosted: Wed Jun 23, 2021 9:24 am
by Hilitec
Hello,

On my ATEM Mini Extreme ISO, the OUTPUT 1 is working corectly, but OUTPUT 2 is always flickering and sometime saying black (independantly of the signal choosen, but of course the needed one is Multi View)

OUTPUT 1 is always working correctly.

As I use OUTPUT 1 for a projector and I change the signal using the ATEM keys, I need to fix OUTPUT 2 for the Multi View.

Please note that when I swap the display on OUTPUT 1 and OUTPUT 2, OUTPUT 2 is still flickering.

Do I have to send my device under warranty, or is there a software/fimware fix ?

Thanks in advance

Regards from Switzerland

Re: ATEM Mini Extreme ISO - OUTPUT 2 constant flickering/bla

PostPosted: Fri Jun 25, 2021 4:52 am
by Alastair Leith
call your local distribution provider for trouble shooting is my advice. the business who do Australia have been very helpful to me with my Ultrastudio products, and they can pass on unresolvedĀ or partially issue that need software fixes to the BMD technicians

Re: ATEM Mini Extreme ISO - OUTPUT 2 constant flickering/bla

PostPosted: Tue Jun 29, 2021 8:30 am
by Hilitec
Thanks for the advise Alastair,
I will open a case by my local distribution provider.
Except this issue, I'm very happy with this product.
Regards,