Difficulty with ATEM mini as webcam

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Steve Fogel

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  • Joined: Sat Dec 17, 2016 10:04 am

Difficulty with ATEM mini as webcam

PostTue Jul 27, 2021 12:29 am

Hi, all...

I'm having difficulty with the ATEM mini's webcam function. It doesn't work will with FaceTime or Google Meet on a Mac running OS Big Sur.

I'm using the HDMI output of my Sony A6500, and I'm inputting the audio signal from my shotgun mic into the ATEM mini's Mic 1 input. The audio is working fine. The Mac recognizes and properly considers the USB mic.

Sometimes the webcam function works fine right off the bat, but most of the time I get no image, or I get "camera muted" from Google Meet. Then after 10 minutes or so, the image appears.

I've changed USB cables, to no avaIl. One possible wrench: the USB signal to the Mac is going through the USB hub of my KVM switch. Can't remember if I tried it without the KVM switch. Thanks.
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adamtow

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  • Real Name: Adam Tow

Re: Difficulty with ATEM mini as webcam

PostTue Jul 27, 2021 4:14 pm

I would try it directly connected to the computer instead of through the KVM switch.
Developer of MixEffect, the best app for controlling your ATEM switchers using your iPhone, iPad, and Apple Silicon Mac: https://mixeffect.app
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Steve Fogel

  • Posts: 65
  • Joined: Sat Dec 17, 2016 10:04 am

Re: Difficulty with ATEM mini as webcam

PostTue Jul 27, 2021 10:03 pm

I did that. No joy. Any other suggestions? I've ordered a new cable that supports USB 3.1 Gen 1. Let's see if that helps.
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Jim Simon

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Re: Difficulty with ATEM mini as webcam

PostWed Jul 28, 2021 3:57 pm

I've had similar difficulties getting it to work with Teams on a PC.

Curiously, it works fine with Teams on a Mac.

Microsoft should be embarrassed.
My Biases:

You NEED training.
You NEED a desktop.
You NEED a calibrated (non-computer) display.

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