Not prompted to update to 8.6.2 firmware
Posted: Wed Jul 28, 2021 1:11 am
We installed the 8.6.2 software in hopes it might resolve an occasional crash issue we've had on recording and live streams since 8.6.
The software install went fine - and we can connect to the ATEM - but when we go to the setup panel, it shows the ATEM software version of 8.6.1 and doesn't prompt us to upgrade. Does 8.6.2 not come with firmware perhaps?
We confirmed the software itself installed is 8.6.2.
It is connected via Ethernet but that says it's supported for upgrades (and pretty sure we've upgraded via Ethernet most all previous updates).
The software install went fine - and we can connect to the ATEM - but when we go to the setup panel, it shows the ATEM software version of 8.6.1 and doesn't prompt us to upgrade. Does 8.6.2 not come with firmware perhaps?
We confirmed the software itself installed is 8.6.2.
It is connected via Ethernet but that says it's supported for upgrades (and pretty sure we've upgraded via Ethernet most all previous updates).