H.264 Pro Recorder Not Detected by Desktop Video Setup

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Linden deCarmo

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  • Joined: Wed Jul 17, 2013 2:51 am

H.264 Pro Recorder Not Detected by Desktop Video Setup

PostWed Sep 22, 2021 10:41 am

The H.264 Pro Recorder is not detected by Desktop Video Setup. In the same machine, Desktop Video Setup does see an Intensity Pro capture card and a Decklink 4k Extreme 12G.

Although Desktop Video Setup doesn't see it, both MediaExpress and MXPTiny can see it and record from it. I tried a second machine with a second H.264 Pro Recorder and I see the same behavior (not detected by Desktop Video Setup but detectable and usable by apps).

  • Should Desktop Video Setup detect the H.264 Pro Recorder?
  • How can you find out the firmware version that's on the H.264 Pro Recorder?
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Linden deCarmo

  • Posts: 309
  • Joined: Wed Jul 17, 2013 2:51 am

Re: H.264 Pro Recorder Not Detected by Desktop Video Setup

PostFri Sep 24, 2021 1:49 am

BlackMagic Support say that Desktop Video Setup won't detect recording devices, only video capture devices so I'm guessing this is working as designed.

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