ATEM setup 8.6.3 not working for ATEM Television Studio

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TheoL66

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  • Joined: Fri Oct 01, 2021 11:04 am
  • Real Name: Theo Lindebaum

ATEM setup 8.6.3 not working for ATEM Television Studio

PostFri Oct 01, 2021 10:45 pm

I use an ATEM Television Studio that I can configure and use with ATEM Software Control / ATEM Setup version 7.5.2 on Windows 10.
Recently purchased ATEM Mini PRO, so upgraded to ATEM Software Control to version 8.6.3. This works fine interfacing to the Mini PRO, however, the ATEM setup 8.6.3 no longer recognizes the ATEM Television Studio when connected via USB. I tried several 8.x releases, and all had the same problem.

Media Express has no problem recognizing and using the ATEM Television Studio on the same Windows computer, so this I am sure the USB interface is OK.

On an Intel Mac, ATEM Setup 8.6.3 works fine when connecting to the ATEM Television Studio. This seems to be a Windows specific problem.

Is this a known issue?

Thanks
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Ben Carlson

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Re: ATEM setup 8.6.3 not working for ATEM Television Studio

PostTue Apr 05, 2022 4:52 pm

I have a TVS HD and an old TVS (original)
The TVS runs happily with ATEM Software 7.5.2 (on computer #1) and the TVS HD is happy with 8.6.4 (computer #2)
If I'm right (I've done a few tests), it is impossible to pilot both from the computer with 8.6.4, as this would force an "update" of the older TVS and hence obliterate the H264 recording feature of the latter (with 8.6.X, the TVS USB connection is no longer seen by the ATEM Software).

Is this correct ?
The only workaround to access both from a single computer would be to downgrade the TVS HD to 7.5.2 (assuming I want to keep the H264 recording feature of the TVS) ?
DR Studio 18.6.6 Win10Pro 22H2 19045.4291 i7-8850H 2.6GHz - 32GB RAM;
nVidia Quadro P2000 4 GB (546.09)
OS,Library,Project: 1TB SSD - Cache & src media files: 500GB NVMe
ATEM TVS (8.6.4), VA 4k (2.5.4)
Mini Monitor & Mini Recorder (Deskt Vid 12.0)
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ManchesterV

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  • Real Name: Gavin Gration

Re: ATEM setup 8.6.3 not working for ATEM Television Studio

PostTue Apr 05, 2022 8:06 pm

We have an old laptop for the original TVS.

It doesn't get used often but even a really old machine can handle the software and record H264 files with it.

There very little overhead.

The alternative would be to dual boot with two installs or a VM but it's a bit messy especially if you aren't used to VMs.
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Ben Carlson

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Re: ATEM setup 8.6.3 not working for ATEM Television Studio

PostTue Dec 06, 2022 2:28 pm

Anybody tested if any post-8.6.4 version has re-added USB H.264 recording with the original TVS device ?
I guess that recent versions have only focused on adding features to newer equipment, but it doesn't harm to ask, right ?
DR Studio 18.6.6 Win10Pro 22H2 19045.4291 i7-8850H 2.6GHz - 32GB RAM;
nVidia Quadro P2000 4 GB (546.09)
OS,Library,Project: 1TB SSD - Cache & src media files: 500GB NVMe
ATEM TVS (8.6.4), VA 4k (2.5.4)
Mini Monitor & Mini Recorder (Deskt Vid 12.0)

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