Setting Hyperdeck Resolution

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stalfo

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  • Joined: Fri Jan 14, 2022 5:11 pm
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Setting Hyperdeck Resolution

PostFri Jan 14, 2022 5:15 pm

I just got a Hyperdeck Studio HD Plus and I'm trying to get it to record in 4k as advertised. I have my camera outputting at 4k but the Hyperdeck is recording at 1080p. Any idea how to fix this? Is there some software I need to download, and if so, does anyone know where to find it?
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ManchesterV

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Re: Setting Hyperdeck Resolution

PostFri Jan 14, 2022 6:20 pm

H264 is limited to 1080p. ProRes and DNx should do 4K.
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stalfo

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Re: Setting Hyperdeck Resolution

PostFri Jan 14, 2022 7:27 pm

ManchesterV wrote:H264 is limited to 1080p. ProRes and DNx should do 4K.


I have/had the codec set to prores and it still comes through at 1080p29.97
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Asgeir Hustad

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Re: Setting Hyperdeck Resolution

PostFri Jan 14, 2022 11:32 pm

Are you absolutely sure the camera is sending 4k? A lot of cameras (most) record in a different format than they're sending out the output. Are you using SDI or HDMI? Can you verify the signal format on the wire via another unit like a monitor?
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