Teranex AV - Boot issues.

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bentodman93

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Teranex AV - Boot issues.

PostThu Mar 24, 2022 12:20 pm

Hi! We've got 4 Teranex AV's all less than a year old. 2 of them behave as i expect and boot up automatically when they recieve power. The other 2 start in standby with a glowing power button and will only boot after about 30s of pushing the power / SDI or HDMI buttons. Sometimes this doesn't work at all and the unit has a power cycle. They're all on the same firmware.

Any ideas?
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bentodman93

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Re: Teranex AV - Boot issues.

PostMon Mar 20, 2023 1:35 pm

Thanks for the reply. Great support.
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ITNSteve

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Re: Teranex AV - Boot issues.

PostThu Apr 06, 2023 8:34 am

Having the same problem - what was the reply??

Thanks

Steve
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Xtreemtec

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Re: Teranex AV - Boot issues.

PostFri Apr 07, 2023 2:27 pm

bentodman93 wrote:Thanks for the reply. Great support.


This is a USER forum.. ;) There are some moderators.. But its pretty much USER driven support..
Daniel Wittenaar .:: Xtreemtec Media Productions ::. -= www.xtreemtec.nl =-
4K OBV Trailer, ATEM TVS HD, 4M/E Broadcast Studio 4K, Constelation 8K, Hyperdeck Studio 12G, Ursa Broadcast 4K, 4K fiber converters with Sony Control
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Robert Niessner

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Re: Teranex AV - Boot issues.

PostFri Apr 07, 2023 7:51 pm

I do own one Teranex AV and it always needs a push of the power button to boot. I didn’t know that it could have another behavior. Could that be something in the settings?
Saying "Thx for help!" is not a crime.
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Robert Niessner
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Howard Roll

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Re: Teranex AV - Boot issues.

PostFri Apr 07, 2023 9:44 pm

I have a couple purchased in 2019 running firmware 6.1. They both boot instantly. There are a handful of "manufacturing" type updates of late which lead me to believe they have changed internal components. Might be worth downloading the latest updates.

Good Luck

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