BUG: WB not Saved in ATEM Software Control 8.7.1

Hi,

I have a problem I searched now since hours:

Since yesterday, when I save a setting in ATEM Software Control - the White Balance is not saved.

I have older settings files if I load them the WB is perfectly restored.

I looked into the xml Files and found that in the older files there is a line:

<Parameter device="3" category="Video" parameter="ManualWhiteBalance" value="5600"/>

Now when I change the White Balance of Device 1 - and the save the settings - this line is missing! When I add it manually I can restore the saved WB. When I change the WB again in ATEM Software Control and click on Save - this line is missing in the saved XML File...


In the below sample you can see this behavior.. For device 1 and 2 I changed the WB Settings in ATEM Software Control. The parameter "ManualWhiteBalance is missing"
The device 3 and 4 I didn't touch - here the WB is still saved...

Bug?
What Can I do?
I tried to downgrade the ATEM Software Control Software but the Installer always hangs itself ...So I can't downgrade.

Mac OSX 12.4, on an Intel Mac mini 2018, i7, 32 GB RAM, ATEM Studio 4K Plus Cameras, latest Camera Software 7.4.2

Frank


Sample:

<CameraControl>
<Parameter device="1" category="Lens" parameter="ApertureFstop" value="4.986328125"/>
<Parameter device="1" category="Video" parameter="Exposure" value="20000"/>
<Parameter device="1" category="Video" parameter="DetailLevel" value="1"/>
<Parameter device="1" category="Video" parameter="SensorGainInDecibels" value="0"/>
<Parameter device="1" category="Video" parameter="SensorNDFilter" value="0"/>
<Parameter device="1" category="ColorCorrection" parameter="LiftAdjust" red="0" green="0" blue="0" luma="0.02783203125"/>
<Parameter device="1" category="ColorCorrection" parameter="GammaAdjust" red="0" green="0" blue="0" luma="0"/>
<Parameter device="1" category="ColorCorrection" parameter="GainAdjust" red="1" green="1" blue="1" luma="1"/>
<Parameter device="1" category="ColorCorrection" parameter="OffsetAdjust" red="0" green="0" blue="0" luma="0"/>
<Parameter device="1" category="ColorCorrection" parameter="ContrastAdjust" pivot="0.5" adjust="0.98974609375"/>
<Parameter device="1" category="ColorCorrection" parameter="LumaMix" value="1"/>
<Parameter device="1" category="ColorCorrection" parameter="ColorAdjust" hue="0" saturation="1.3046875"/>
<Parameter device="2" category="Lens" parameter="ApertureFstop" value="5.25"/>
<Parameter device="2" category="Video" parameter="Exposure" value="20000"/>
<Parameter device="2" category="Video" parameter="DetailLevel" value="1"/>
<Parameter device="2" category="Video" parameter="SensorGainInDecibels" value="0"/>
<Parameter device="2" category="Video" parameter="SensorNDFilter" value="0"/>
<Parameter device="2" category="ColorCorrection" parameter="LiftAdjust" red="0" green="0" blue="0" luma="0"/>
<Parameter device="2" category="ColorCorrection" parameter="GammaAdjust" red="0" green="0" blue="0" luma="0"/>
<Parameter device="2" category="ColorCorrection" parameter="GainAdjust" red="1" green="1" blue="1" luma="1"/>
<Parameter device="2" category="ColorCorrection" parameter="OffsetAdjust" red="0" green="0" blue="0" luma="0"/>
<Parameter device="2" category="ColorCorrection" parameter="ContrastAdjust" pivot="0.5" adjust="1.15966796875"/>
<Parameter device="2" category="ColorCorrection" parameter="LumaMix" value="1"/>
<Parameter device="2" category="ColorCorrection" parameter="ColorAdjust" hue="0" saturation="1.1298828125"/>
<Parameter device="3" category="Lens" parameter="ApertureFstop" value="5.45263671875"/>
<Parameter device="3" category="Video" parameter="ManualWhiteBalance" value="5600"/>
<Parameter device="3" category="Video" parameter="Exposure" value="20000"/>
<Parameter device="3" category="Video" parameter="DetailLevel" value="1"/>
<Parameter device="3" category="Video" parameter="SensorGainInDecibels" value="8"/>
<Parameter device="3" category="Video" parameter="SensorNDFilter" value="0"/>
<Parameter device="3" category="ColorCorrection" parameter="LiftAdjust" red="0" green="0" blue="0" luma="-0.00537109375"/>
<Parameter device="3" category="ColorCorrection" parameter="GammaAdjust" red="0" green="0" blue="0" luma="0"/>
<Parameter device="3" category="ColorCorrection" parameter="GainAdjust" red="1" green="1" blue="1" luma="1"/>
<Parameter device="3" category="ColorCorrection" parameter="OffsetAdjust" red="0" green="0" blue="0" luma="0"/>
<Parameter device="3" category="ColorCorrection" parameter="ContrastAdjust" pivot="0.5" adjust="1.15966796875"/>
<Parameter device="3" category="ColorCorrection" parameter="LumaMix" value="1"/>
<Parameter device="3" category="ColorCorrection" parameter="ColorAdjust" hue="0" saturation="1.11962890625"/>
<Parameter device="4" category="Lens" parameter="ApertureFstop" value="5.25"/>
<Parameter device="4" category="Video" parameter="ManualWhiteBalance" value="5600"/>
<Parameter device="4" category="Video" parameter="Exposure" value="20000"/>
<Parameter device="4" category="Video" parameter="DetailLevel" value="1"/>
<Parameter device="4" category="Video" parameter="SensorGainInDecibels" value="0"/>
<Parameter device="4" category="Video" parameter="SensorNDFilter" value="0"/>
<Parameter device="4" category="ColorCorrection" parameter="LiftAdjust" red="0" green="0" blue="0" luma="0"/>
<Parameter device="4" category="ColorCorrection" parameter="GammaAdjust" red="0" green="0" blue="0" luma="0"/>
<Parameter device="4" category="ColorCorrection" parameter="GainAdjust" red="1" green="1" blue="1" luma="1"/>
<Parameter device="4" category="ColorCorrection" parameter="OffsetAdjust" red="0" green="0" blue="0" luma="0"/>
<Parameter device="4" category="ColorCorrection" parameter="ContrastAdjust" pivot="0.5" adjust="1"/>
<Parameter device="4" category="ColorCorrection" parameter="LumaMix" value="1"/>
<Parameter device="4" category="ColorCorrection" parameter="ColorAdjust" hue="0" saturation="1"/>

Tried to downgrade to 8.7 and 8.6.4 did not help.

When I save a new setting file - the WB Setting for the device where I changed it is missing. in the xml.
Uninstalled and reinstalled the software several times... Did not work.

Frank

Tried with a different Computer same behavior - WB is not save in the settings xml File... MacBook Pro Late 2021, M1 Max, 64GB, 4 TB SSD,OSX 12.4.

I reset the ATEM Mini, the Camera and reinstalled the software several times...
To strange in older xml Files I have the WB Setting in all new ones it is missing.
Bug or Feature (if Feature - I would love to understand why)

Frank

I have the same problem. Were you able to resolve the issue? thanks.

My work around for now to set "File->Preferences->mapping>camera=none". This prevents the ATEM switcher from changing the BMD camera settings during power cycle of the ATEM switcher AND open/close of the ATEM software. This works for me since I use the same camera settings every time.

I'm having the same problem, also with older firmwares. I wrote to Blackmagic and Josh Cooper (ATEM Customer Support - Broadcast Support) wrote this to me in Februari 2022:

"As for the saved state, this is expected behaviour. The unit does not save these values as most would want these controlled by the camera & not overridden by the switcher."

There are two different save options in ATEM Software Control:

1) The Save Startup State option saves certain settings into the internal memory of the switcher so that they are automatically applied when the switcher starts up again. The startup state does not include any of the camera control settings, which seems to be by design: viewtopic.php?f=4&t=134170&p=819656

2) The Save and Restore options export the current switcher settings to an XML file. This exported XML file does include camera control settings and in older versions of the ATEM Software, White Balance and Tint values were part of those exported camera settings. Newer versions of the ATEM Software seem to omit White Balance and Tint from the exported camera control settings XML (for reasons unclear). And if the White Balance and Tint settings are manually added to the XML file, they will be restored properly.

It's kind of hard to imagine that leaving out the White Balance and Tint settings in the exported XML file (but including the other camera control settings) was an explicit design decision, especially since it used to work differently. This seems more like a bug introduced in more recent versions of the ATEM Software. See earlier discussion in this thread:
viewtopic.php?f=4&t=137572