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ATEM Audio goes robotic

PostPosted: Mon Sep 26, 2022 8:31 pm
by David Esrati
ATEM MiniPro ISO
Use it everyday- 3 cameras- Rode wireless GO II mic.
Watch this video - audio starts fine- then goes Robotic.
Note- the video starts to distort about 13 seconds after the pre-roll finishes with the countdown.


Sounds fine through the monitor headphones
Youtube audience alerts us- we didn't know what to look for.
Monitor wasn't peaking. Headphones were clear.
Engineer may have hit the "record button" on the ATEM about the same time- the recording on the external SSD is all robotic.
Suggestions?

Re: ATEM Audio goes robotic

PostPosted: Thu May 23, 2024 10:38 am
by BradleyJP
Did you get this problem solved? I had this happen to me yesterday too.

Re: ATEM Audio goes robotic

PostPosted: Thu May 23, 2024 2:08 pm
by David Esrati
BradleyJP wrote:Did you get this problem solved? I had this happen to me yesterday too.

We've not had it happen again. Reboot everything- update.

Re: ATEM Audio goes robotic

PostPosted: Fri May 24, 2024 7:37 am
by BradleyJP
Ahh, ok, I couldn't reboot as I was in the middle of the recording - but when I stopped recording and came back to recording it again it had gone. It was present on the stream straight out of the ethernet port and also on the USB ports to the recordings and the USB webcam out. So it seems to be an issue with the audio out device at the encoder maybe?

Re: ATEM Audio goes robotic

PostPosted: Fri May 24, 2024 2:02 pm
by David Esrati
BradleyJP wrote:Ahh, ok, I couldn't reboot as I was in the middle of the recording - but when I stopped recording and came back to recording it again it had gone. It was present on the stream straight out of the ethernet port and also on the USB ports to the recordings and the USB webcam out. So it seems to be an issue with the audio out device at the encoder maybe?


It's been so long- I don't remember.