Web Presenter 4K Video Input fail

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EdWordRich

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  • Joined: Wed Nov 16, 2022 12:14 pm
  • Real Name: Edward Kisoma

Web Presenter 4K Video Input fail

PostWed Nov 16, 2022 12:21 pm

Hello,

We bought a Web Presenter 4k and we used it for a couple of services at our church, however, on one of the Sunday mornings the video input stopped receiving signal from all SDIs.

We have factory reseted, updated software, changed SDI cables but still no feed in video quality - what could be the cause and what could be the solution.
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EdWordRich

  • Posts: 2
  • Joined: Wed Nov 16, 2022 12:14 pm
  • Real Name: Edward Kisoma

Re: Web Presenter 4K Video Input fail

PostWed Nov 23, 2022 3:55 am

Has anyone ever experienced this? Or is it only on my side? Please help me

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