ATEM 4 M/E Constellation No Webcam?

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sethholehouse

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ATEM 4 M/E Constellation No Webcam?

PostMon Jan 02, 2023 4:53 pm

Hi there,

My ATEM 4 M/E Constellation HD is not being recognized by my computer as a Webcam. Can anyone advise?

Thanks!
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Tobias Dieterich

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Re: ATEM 4 M/E Constellation No Webcam?

PostWed Jan 04, 2023 4:08 pm

Hi,

please use the search function. This topic has been adressed before. Please also open a support ticket, so Blackmagic Design knows that many people discovered the problem.

https://forum.blackmagicdesign.com/viewtopic.php?f=4&t=170951
Tobias Dieterich | T.D. Video Engineering | www.tdvideo.de

video and embedded software engineer
ready for SMPTE ST 2110
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sethholehouse

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Re: ATEM 4 M/E Constellation No Webcam?

PostWed Mar 29, 2023 2:08 pm

For anyone still following this topic, I was told yesterday by Blackmagic support that the issue had been fixed. However, I have run the latest update and it made no difference. Still no webcam on an almost $4k capture device.
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Tobias Dieterich

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Re: ATEM 4 M/E Constellation No Webcam?

PostWed Mar 29, 2023 4:13 pm

sethholehouse wrote:For anyone still following this topic, I was told yesterday by Blackmagic support that the issue had been fixed. However, I have run the latest update and it made no difference. Still no webcam on an almost $4k capture device.

According to a user experience in the thread I've linked above, the update fixes the webcam output.
Tobias Dieterich | T.D. Video Engineering | www.tdvideo.de

video and embedded software engineer
ready for SMPTE ST 2110
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Robert de Wit

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Re: ATEM 4 M/E Constellation No Webcam?

PostThu Mar 30, 2023 9:39 am

Webcam works fine after with version 9.0.1 on all our units and all other reported problems are fixed.
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