- Posts: 62
- Joined: Sun Apr 07, 2013 3:15 pm
- Location: st. maarten, caribbean
Hello one and all,
I have browse almost every where i can Google to see if i can find the solution to this little issue, i even contacted BMD support desk, which lead me to some testing patterns to test, but not to the solution of my problem.
Equipment:
BMD ATEM TVS
BMD Mini Recorder Thunderbolt
Mac Mini i5 (Latest Model) OSX 10.9.1
Software:
Adobe FMLE 3.2
BMD Desktop Media Express 3.2.4
BMD Desktop Video 9.9.2
Settings Atem TVS
ATEM TVS Video set to 720p 59.94
Problem:
When using Adobe FMLE to stream, adobe keep resetting the connection, starting and stopping after every 30seconds or so (seen many complain about this, but no solution)
When using BMD Media Express, and try to capture the video, it stops stating that frames has drop and can't continue, (if i disable that option it continues)...
Contacted BMD helpdesk and informed them of the problem, i was told that they under no circumstances can help or give any assistants with the FMLE issue, but will assist with the Media Express issue.
Now, that turn out to be that the Mac Mini don't have fast disk in order to make the capture, so the only solution for that was to set the Atem TVS to NTSC, this i tried and the problem was SOLVED on the Media express issue (guess i need to invest in a SSD now), however i was not planning to use Media express.
My sole purpose of the Mac Mini is to use Adobe FMLE.
Now taking the information i gathered from BMD helpdesk, i kept the Atem TVS in NTSC mode, and loaded up FMLE, and low and behold, it worked like a charm, no problems at all, no disconnections...
Now, on the Media Express side, i can understand it's saving to disk, so therefore the disk can't keep up with the incoming data of 720p, but on the FMLE part....this has me a bit bazzle as, it's not saving to disk, it's just streaming the data out to the CDN.......
also, i'm not pushing out 720p, my output is set to 550kbps at 540x480res
Now here's the kicker, when i turn off the Audio output on FMLE, it works, no disconnects at all, everything is perfect and this is at 720p (atem Tvs)
However, when i try to only send Audio and no Video FMLE does not capture the audio alone, so nothing is being streamed.
My greatest issue, is that i can't set TVS to NTSC as my equipment are all connected via 720p, or 1080i, for my laptops i set the resolution for 720p......
My question is, where do i seek help for this problem:
1. is the mini recorder having issues sending audio and video at 720p to FMLE?
2. does FMLE has issues receiving audio and video @ 720p from the Mini Recorder?
I don't want to say that the MacMini is the problem, as i'm sure bet many fellow users out there are using MacMini's and Mini Recorder..
questions:
Where can i see the Firmware version of the Mini Recorder?
Can i update the firmware via thunderbolt
I just got the MacMini and the MiniRecorder so they are directly out of the box.
I will try WireCast and see if i'm getting the same issue as FMLE, if not, then i know it's a FMLE issue, if yes, then i'm 100% sure, it has to do with the Mini Recorder.
I have browse almost every where i can Google to see if i can find the solution to this little issue, i even contacted BMD support desk, which lead me to some testing patterns to test, but not to the solution of my problem.
Equipment:
BMD ATEM TVS
BMD Mini Recorder Thunderbolt
Mac Mini i5 (Latest Model) OSX 10.9.1
Software:
Adobe FMLE 3.2
BMD Desktop Media Express 3.2.4
BMD Desktop Video 9.9.2
Settings Atem TVS
ATEM TVS Video set to 720p 59.94
Problem:
When using Adobe FMLE to stream, adobe keep resetting the connection, starting and stopping after every 30seconds or so (seen many complain about this, but no solution)
When using BMD Media Express, and try to capture the video, it stops stating that frames has drop and can't continue, (if i disable that option it continues)...
Contacted BMD helpdesk and informed them of the problem, i was told that they under no circumstances can help or give any assistants with the FMLE issue, but will assist with the Media Express issue.
Now, that turn out to be that the Mac Mini don't have fast disk in order to make the capture, so the only solution for that was to set the Atem TVS to NTSC, this i tried and the problem was SOLVED on the Media express issue (guess i need to invest in a SSD now), however i was not planning to use Media express.
My sole purpose of the Mac Mini is to use Adobe FMLE.
Now taking the information i gathered from BMD helpdesk, i kept the Atem TVS in NTSC mode, and loaded up FMLE, and low and behold, it worked like a charm, no problems at all, no disconnections...
Now, on the Media Express side, i can understand it's saving to disk, so therefore the disk can't keep up with the incoming data of 720p, but on the FMLE part....this has me a bit bazzle as, it's not saving to disk, it's just streaming the data out to the CDN.......
also, i'm not pushing out 720p, my output is set to 550kbps at 540x480res
Now here's the kicker, when i turn off the Audio output on FMLE, it works, no disconnects at all, everything is perfect and this is at 720p (atem Tvs)
However, when i try to only send Audio and no Video FMLE does not capture the audio alone, so nothing is being streamed.
My greatest issue, is that i can't set TVS to NTSC as my equipment are all connected via 720p, or 1080i, for my laptops i set the resolution for 720p......
My question is, where do i seek help for this problem:
1. is the mini recorder having issues sending audio and video at 720p to FMLE?
2. does FMLE has issues receiving audio and video @ 720p from the Mini Recorder?
I don't want to say that the MacMini is the problem, as i'm sure bet many fellow users out there are using MacMini's and Mini Recorder..
questions:
Where can i see the Firmware version of the Mini Recorder?
Can i update the firmware via thunderbolt
I just got the MacMini and the MiniRecorder so they are directly out of the box.
I will try WireCast and see if i'm getting the same issue as FMLE, if not, then i know it's a FMLE issue, if yes, then i'm 100% sure, it has to do with the Mini Recorder.
VidMedia Solutions
ATEM-TVS | ATEM 1 M/E | BMD Mini-Recorder | BMD Smart Duo | BMD Decklink Mini Recorder | BMD MicroConv SDI to HDMI
ATEM-TVS | ATEM 1 M/E | BMD Mini-Recorder | BMD Smart Duo | BMD Decklink Mini Recorder | BMD MicroConv SDI to HDMI