Hi All,
Have a Hyperdeck Studio 12G, that's not been used in a while, and now when turns on, the "REM" button is illumitated. It's however not responding to any button inputs at all. It will recognize an SSD with footage if inserted, but can't try playback because, again it doesn't respond to any button inputs.
I could try and connect it to ATEM and see if I can work around this issue, but I also can't find a way to set it's IP over USB, because Hyperdeck Setup utility doesn't give me this option, so I'm very surprised, this is the case.
Is there any way to set the IP over USB, or to reflash the firmware, or any way to reset the device to rule out any software issues, or get around the fact that the buttons are not responding to input? Any suggestions much appreciated.