Wed Mar 08, 2023 5:22 pm
We own the 4 M/E Constellation and have seen the problem with both SuperSources glitching frames intermittently during a live broadcast. This is the first I have heard that Box 1 is the culprit. I was using box 1 and will test to see if I can work a layout without it. Not my first choice. I fortunately did not experience a lockup. Just glitching that lasted a minute or so then went away and then comes back. I have complained to BM support about a month ago and they have told me they are working on a fix but no timeframe has been given.
The recent ATEM application updates have not fixed the problem. I, like many of you, will likely return this if the problem is not resolved soon and purchase the 8K. Let's see if BM really stands behind their products or not.
ATEM 4 Constellation, 1 M/E Panel, MixEffect Pro