Page 1 of 1

Issue Installing the ATEM Switching Software

PostPosted: Fri Mar 31, 2023 4:58 pm
by townbench
I just picked up an ATEM Mini Pro and have tried to install the switching software to my Windows machine. During the installation, I receive the following error ""Source file not found: (file location)/ATEM.cab. Verify that the file exists and that you can access it." The .cab file is located in the software .zip and isn't password protected. Any ideas why this issue is occurring? (and thanks for the help!)

Re: Issue Installing the ATEM Switching Software

PostPosted: Sat Apr 29, 2023 6:53 pm
by 1Naashun
Did you ever figure it out? I'm currently having the same problem

Re: Issue Installing the ATEM Switching Software

PostPosted: Mon Mar 04, 2024 12:19 am
by amannte
Yes, I am having the same issue. The download is fine, the problem is during the installation...when looking for FILE NAME "Installer Support"...it cannot locate.

I downloaded v9.3.2 several times, and extracting and installing from the same folder...same issue.

I give up today!

Thanks...

Re: Issue Installing the ATEM Switching Software

PostPosted: Tue Mar 05, 2024 2:03 pm
by Nelson Villamil
Hi

Check it out this post:

viewtopic.php?f=3&t=191298