Hyperdeck Stops Recording via USB

Posted:
Thu Apr 06, 2023 9:49 pm
by bill00
We have a new HyperDeck Studio HD Mini (firmware 8.1.1) using a Samsung T7 Shield SSD to record 720p 59.94 video (H.264).
Whenever it gets close to 20 minutes into a recording, the HyperDeck stops. I've formatted the drive both on my computer and within the Hyperdeck (exFAT), but keep getting the same problem.
Any ideas about what might be causing the issue or possible solutions?
Thanks,
Re: Hyperdeck Stops Recording via USB

Posted:
Mon Apr 10, 2023 1:27 pm
by Johannes Jonsson
Here is a link to officially supported drives, T7 Shield is not on that list, I am not sure why but it is better in my opinion to fallow that list to prevent problems.
https://www.blackmagicdesign.com/support/faq/59036
Re: Hyperdeck Stops Recording via USB

Posted:
Wed Jul 12, 2023 2:57 pm
by PLC-Indy
I have the same issue using a Samsung T7 SSD drive with HyperDeck Studio HD Mini. Stopped recording at ~20min (~9GB of data) for the past 4 weeks after we purchased and setup the SSD. The BM list of supported SSD drives and SD cards are ridiculous (i.e. no main stream suppliers listed). Back to using the SD card, which will force me to perform more housekeeping (i.e. 128G SD versus 2TB SSD).
Re: Hyperdeck Stops Recording via USB

Posted:
Sun Mar 10, 2024 10:17 pm
by VWGKevin
Alot of the SSD drives like the T7 will either start to drop frames or stop recording all together at some point in the recording process. The only ones I have found work all the time are the NVME M.2 Samsung 980 Pro SSD in the SABRENT USB 3.2 10Gbps Type C Tool Free Enclosure for M.2 PCIe NVMe and SATA SSDs (EC-SNVE). Also check out this video Doug does a great job on the topic .
. Hope this info helps