Web Presenter HD long term audio delay

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FredBauer

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  • Joined: Thu Apr 30, 2020 1:12 pm
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  • Real Name: Fred Bauer

Web Presenter HD long term audio delay

PostTue Apr 18, 2023 5:54 pm

So I'm running some long term live streams (continuous stream) using a Web Presenter HD. Over time the audio is getting delayed more and more, to the point that after 24 hours it's more than a second behind the video. Only fully stopping/restarting the feed gets the audio back in sync, network interruptions with auto restart remain out of sync.

Anyone else have this problem? Is it a fundamental flaw in the device? Any troubleshooting suggestions?

Additional info
-Source is a playback server with HDMI out, feeding a BMD HDMI-SDI 3G converter
-Stream is 1080p30, Streaming High, 6 Mbps.
-Audio on connected HDMI Monitor remains in sync
-The same source is also feeding a Teradek Cube H.264 encoder, also running 6 Mbps to the same stream service. On that feed the audio remains in sync.
-Internet connection is 300 Mbps, never loaded over 10%
-PM me if you want to see the issue for yourself

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