40 x 40 Videohub Failure

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MattDavey

  • Posts: 13
  • Joined: Thu Mar 23, 2017 5:36 pm

40 x 40 Videohub Failure

PostSat Apr 22, 2023 8:18 am

Hi all
We have had a 40 x 40 Videohub from new in a studio install for the last 14 months. No problems at all since install but it now appears to have had a significant failure. Both PSU's still functioning but no ins/outs routing. buttons on from work but are laggy; very odd. Tried power cycling and no change.

It's not old and whilst it has always been powered on it's in a well ventilated studio environment with space above and below for air flow.

Anyone seen anything like this before or have any ideas?
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Peter E. Hanna

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  • Joined: Mon Apr 29, 2019 3:42 pm
  • Real Name: Peter E. Hanna

Re: 40 x 40 Videohub Failure

PostSat Apr 22, 2023 1:30 pm

Hi

Did you try to connect your hub via usb cable and use blackmagic software to reinstall firmware ??

best wishes

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