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WebPresenter HD Audio signal

PostPosted: Sun May 07, 2023 3:43 pm
by ohidalgo
Hello everyone,

Needing some help here please.

Our WebPresenter HD continues to lose audio signal during our live streaming for our church. The only fix I have right now is to disconnect the USB-C cable from the back of the unit. I have an audio interface Scarlett 2i2 as a backup audio source to swap when this happens.

The WebPresenter is connected to an Atem Television studio 4K to a Mac Studio M1 Max 64gb.