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Teranex 2D Inputs

Posted:
Fri Feb 21, 2014 9:45 pm
by Zane Condren
I can't get my Teranex 2d to accept anything via the HD-SDI or HDMI inputs has anyone else ran into this problem?
Re: Teranex 2D Inputs

Posted:
Fri Feb 21, 2014 10:04 pm
by Chad
Make sure you don't have it plugged into your computer via thunderbolt. When it's plugged into a computer it seems to default to "computer playback" mode where the computer is the video source. Only when it's unplugged from a computer (or put into capture mode by compatible video software) will you be able to click the "input" button on the far left of the unit.
Re: Teranex 2D Inputs

Posted:
Fri Feb 21, 2014 10:18 pm
by Zane Condren
Nope I have never plugged into via thunderbolt. I wonder if thinks its in that mode. Is there a way to do a factory reset?
Re: Teranex 2D Inputs

Posted:
Mon Feb 24, 2014 9:21 pm
by Chad
The LCD screen should tell you what mode it's in. For example "Playback NTSC" or "Capture 720p59.94". You can reset the unit by connecting it to a computer and re-imaging the firmware.
Re: Teranex 2D Inputs

Posted:
Tue Feb 25, 2014 9:40 pm
by Zane Condren
Re-flashing the firmware fixed the issue.