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Hyperdeck connection issues.

PostPosted: Mon Jan 22, 2024 7:54 pm
by gmckee
Hey everyone.

I have a ATEM Constellation 8K and a couple of Hyperdeck minis. The ATEM will not connect to the hyper decks automatically I have to clear out the IP address in the settings and re add them. Then they work fine.

It is worth noting that the Decks are connected to the ATEM through a Netgear M4250 switch that does take a few minutes to power up. So my guess is the ATEM checks only once for a connection on power up and then just gives up after that.

But I wanted to see if there is any known resolution for this, since I have to have it setup in this way and it drives me crazy.

Re: Hyperdeck connection issues.

PostPosted: Thu Jan 25, 2024 3:08 pm
by floh79
Side-Quest for BlackMagicDesign:
Please add a "Reconnect" button in IP-Settings for HyperDeck in ATEM App, :idea:

Re: Hyperdeck connection issues.

PostPosted: Thu Jan 25, 2024 11:09 pm
by Thomascavs
This seems to be a known bug with all hyperdecks. I’ve gotten used to resetting the ip address each time

Re: Hyperdeck connection issues.

PostPosted: Sun Feb 04, 2024 8:45 pm
by gmckee
Thomascavs wrote:This seems to be a known bug with all hyperdecks. I’ve gotten used to resetting the ip address each time


Man that is super annoying. It's also the fact that I can't just type in the ip address again, it will not try and connect again. So I have to type in a different IP address and then type in the old one.

Kinda kills the whole point. I hope they fix this. I'd budget for new Hyperdecks if I knew that It would be fixed.