Ultimatte HD Mini Intermittent Working

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gregordubai

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  • Joined: Mon Dec 14, 2020 3:17 pm
  • Real Name: Gregor Amon

Ultimatte HD Mini Intermittent Working

PostFri Feb 23, 2024 9:59 am

Hi,
I just received a new UM12 HD Mini and noticed that it sometimes just turns off or recycles. I lose the connection to the control software, the screen goes blank. When it turns back on, the fans spins on momentarily and goes off again. Also when I tap the upper side of the case, it also turns off. Is there anything a local repair center can do, or do I need to get a replacement?

Thanks

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