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Ultimatte HD Mini Intermittent Working

PostPosted: Fri Feb 23, 2024 9:59 am
by gregordubai
Hi,
I just received a new UM12 HD Mini and noticed that it sometimes just turns off or recycles. I lose the connection to the control software, the screen goes blank. When it turns back on, the fans spins on momentarily and goes off again. Also when I tap the upper side of the case, it also turns off. Is there anything a local repair center can do, or do I need to get a replacement?

Thanks