Blackmagic Forum

Hello,
I just upgrade Video Desktop Setup to the last version (12.8.1), and now I can't even see the Decklink 8K Pro card, I only see the Mini Recorder one.

I tried to repair the installation, but it doesn't work either.

Anyone had the same problem?
Any tips on how to solve it?

Thanks

nicmune wrote:Hello,
I just upgrade Video Desktop Setup to the last version (12.8.1), and now I can't even see the Decklink 8K Pro card, I only see the Mini Recorder one.

I tried to repair the installation, but it doesn't work either.

Anyone had the same problem?
Any tips on how to solve it?

Thanks

Hi! Try restore Decklink card by USB

Thanks,
I was able to fix it by forcing the upgrade of the card.
Now it's working correctly.