Help please - Issues updating ATEM firmware

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mac25h

  • Posts: 37
  • Joined: Tue Apr 27, 2021 6:16 pm
  • Real Name: Martín Calvi

Help please - Issues updating ATEM firmware

PostThu Mar 07, 2024 5:03 pm

I followed BM's youtube guide as well as read the instructions BUT the ATEM Setup software doesn't give me the prompt to update the firmware.

You can see in my attached "image 1" that ATEM Setup is the version 9.3.2.
So, I open it and (with the ATEM Mini Extreme ISO connected via USB to the computer) click on the round icon to update the firmware, it just opens the "Setup" window showing me I have an older version (image 2)

What am I doing wrong or not understanding?

Thank you,
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Image 1.png
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Gary Adams

Blackmagic Design

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Re: Help please - Issues updating ATEM firmware

PostThu Mar 07, 2024 7:00 pm

As with all firmware updates. If you are not prompted to update then you are up to date and no further action is necessary. I hope this helps.

Gary
Gary Adams
Blackmagic Design
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mac25h

  • Posts: 37
  • Joined: Tue Apr 27, 2021 6:16 pm
  • Real Name: Martín Calvi

Re: Help please - Issues updating ATEM firmware

PostMon Mar 11, 2024 8:02 pm

Gary Adams wrote:As with all firmware updates. If you are not prompted to update then you are up to date and no further action is necessary. I hope this helps.

Gary


Thank you Gary.

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