Micro Converter doesn't work right

Hi,
I am new to Blackmagicdesign products and I need your help. So these are the products, which I am using right now:
Micro Converter BiDirectional SDI/HDMI 3G.
Atem SDI pro Iso switcher.
12G SDI cables.
I bought this gear for live streaming where long distance HDMI cables just do not work. I moved to SDI setup but I am using consumer HDMI cameras. For example: Sony A7 line up. The problem is: when I output HDMI video to converter it shows that the signal is detected but SDI output doesn't light up. For this reason I don't get video signal to my switcher. FYI: all converters' and switcher's software is up to date. What should I do?
P.S. I have the same problem, when I want to connect HDMI monitor to one of the outputs on atem switcher. It shows that the input source is not supported.
I am new to Blackmagicdesign products and I need your help. So these are the products, which I am using right now:
Micro Converter BiDirectional SDI/HDMI 3G.
Atem SDI pro Iso switcher.
12G SDI cables.
I bought this gear for live streaming where long distance HDMI cables just do not work. I moved to SDI setup but I am using consumer HDMI cameras. For example: Sony A7 line up. The problem is: when I output HDMI video to converter it shows that the signal is detected but SDI output doesn't light up. For this reason I don't get video signal to my switcher. FYI: all converters' and switcher's software is up to date. What should I do?
P.S. I have the same problem, when I want to connect HDMI monitor to one of the outputs on atem switcher. It shows that the input source is not supported.