Composite out in Atem1

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Screenwalker

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  • Joined: Tue Aug 20, 2013 9:59 am

Composite out in Atem1

PostThu Mar 06, 2014 10:17 am

Composite output in our Atem1 is out of order, any good advices how to manage this?
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Tony_R_BMD

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Re: Composite out in Atem1

PostThu Mar 06, 2014 6:03 pm

Have you contacted support yet? If not, the info for your region can be found under the company tab on the main page of our site.
Support: http://www.blackmagicdesign.com/support
Info: http://www.blackmagicdesign.com/company

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Screenwalker

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Re: Composite out in Atem1

PostThu Mar 06, 2014 7:49 pm

whether the cause can not be 4.2.1 system installed ?
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Tony_R_BMD

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Re: Composite out in Atem1

PostThu Mar 06, 2014 7:56 pm

Did it fail after a firmware update? The latest update to the ATEM was in December of last year and I haven't seen anything that would be a cause of the composite not working. I know our support staff is informed of any issues more than myself since people will call/email in.
Support: http://www.blackmagicdesign.com/support
Info: http://www.blackmagicdesign.com/company

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@blackmagicnewsofficial

Former employee of Blackmagic Design
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Jonas Bengtson

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Re: Composite out in Atem1

PostFri Mar 07, 2014 10:13 am

Sounds like a hardware failure

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