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Hyperdeck Video issue

PostPosted: Tue Mar 26, 2024 8:19 pm
by jlahiff
We recorded two 2 hour sessions for broadcast on a Hyperdeck. We have been using it for years without issue. One file opens and plays as expected. The other is unable to open, it shows as a QuickTime file and no matter what we do we cannot open it. We cannot simply reshoot so we need to recover the footage. Any ideas?

Screenshot 2024-03-26 at 9.02.14 AM.png
Screenshot 2024-03-26 at 9.02.14 AM.png (43.29 KiB) Viewed 890 times

Re: Hyperdeck Video issue

PostPosted: Tue Mar 26, 2024 10:38 pm
by NicWassell
Does it play back on the Hyperdeck itself?

Re: Hyperdeck Video issue

PostPosted: Wed Mar 27, 2024 12:32 am
by jlahiff
It does not, the light flashes green like it wants to play and then it just goes back to the sdi input.

Re: Hyperdeck Video issue

PostPosted: Wed Mar 27, 2024 7:06 am
by oniongarlic
What does ffmpeg say about the file ? ffprobe, can it read it ?