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Micro Converter SDI to HDMI 3G not working after Update

PostPosted: Thu Apr 18, 2024 3:50 pm
by Andreas Jaeger
After an Update (9.0.1) of my 3 Micro Converter SDI to HDMI 3G they are no more working!

The Update (9.0.1) on Micro Converter HDMI to SDI (i own 2 Pieces) are fine.
The Update (9.0.1) on Micro Converter Bidirectional (i own 1 Piece) are fine.

So my 3 Micro Converter SDI to HDMI 3G are BRICKED !!!!

Why is no downgrade on The Converters Setup Software?

Blackmagic, please help !!

Re: Micro Converter SDI to HDMI 3G not working after Update

PostPosted: Mon Apr 22, 2024 12:17 am
by adrumsolo4u
Andreas Jaeger wrote:After an Update (9.0.1) of my 3 Micro Converter SDI to HDMI 3G they are no more working!

The Update (9.0.1) on Micro Converter HDMI to SDI (i own 2 Pieces) are fine.
The Update (9.0.1) on Micro Converter Bidirectional (i own 1 Piece) are fine.

So my 3 Micro Converter SDI to HDMI 3G are BRICKED !!!!

Why is no downgrade on The Converters Setup Software?

Blackmagic, please help !!


When you say "Bricked," do you mean that you can't connect to them via a USB cable to your computer and configure them, that they don't output video, or both?

Re: Micro Converter SDI to HDMI 3G not working after Update

PostPosted: Tue Apr 23, 2024 10:24 am
by Andreas Jaeger
adrumsolo4u wrote:
When you say "Bricked," do you mean that you can't connect to them via a USB cable to your computer and configure them, that they don't output video, or both?



I can connect via USB to computer.
And the Converter Software (V 9.0.1.) says there is already V 9.0.1. on the MicroConverter.
But no Signal on the Output of the Converter.

I've tested it on many ways:
SDI input from a Camera, from my Constellation HD
HDMI Output to three Displays.
Short HDMI and SDI Cable (under 1 Meter)

If i take on my tested ways instead the Bricked MicroConverter my Bidirectional MicroConverter, its all fine.

The Bricked MicroConverter are all the PowerLed ON and the SignalLed ON.
But nothing happens, no signal on HMDI output.

Re: Micro Converter SDI to HDMI 3G not working after Update

PostPosted: Tue Apr 23, 2024 8:43 pm
by adrumsolo4u
Andreas Jaeger wrote:The Bricked MicroConverter are all the PowerLed ON and the SignalLed ON.
But nothing happens, no signal on HMDI output.


Your converters have settings for SDI level "A" and level "B." Level "A" is more common, but I have had to switch to level "B" in the past. Before switching, I literally got no signal whatsoever, and after, it was perfectly fine. Probably worth a try. It might be possible that the update messed with this setting for you. Good luck!