Direct Querry to BMD Technical Support?

Questions about ATEM Switchers, Camera Converter and everything live!
  • Author
  • Message
Offline

ddotoo

  • Posts: 19
  • Joined: Fri Dec 06, 2013 2:35 am

Direct Querry to BMD Technical Support?

PostWed Mar 12, 2014 4:34 pm

Hi, does anyone know how I can directly contact BMD technical support. I have a feeling some of my queries are probably too technical for the forum members and so do not get as much support as I would need. I currently need urgent help to resolve one of my input problems on decklink quad as I a have a major recording event pending. Someone please help.

20140311_152835 (2).jpg
20140311_152835 (2).jpg (302.55 KiB) Viewed 1353 times
Offline

klaustrofobia

  • Posts: 20
  • Joined: Sun Oct 27, 2013 11:54 pm

Re: Direct Querry to BMD Technical Support?

PostWed Mar 12, 2014 4:46 pm

Still having trouble?
If you can't find the answer to your question in our support material, please contact us via telephone or email.
For technical support in the United States, please have your hardware details and software version ready then:


http://www.blackmagicdesign.com/support/detail?sid=3945&pid=3979&leg=true&os=win

not very hard to find :roll:
Offline

Tony_R_BMD

  • Posts: 3460
  • Joined: Mon Aug 12, 2013 4:52 pm
  • Real Name: Tony Rivera

Re: Direct Querry to BMD Technical Support?

PostWed Mar 12, 2014 5:20 pm

If you want to speak with someone from support directly, you can email or call in and someone can assist you. The info for your region can be found under the company tab on the websites main page.
Support: http://www.blackmagicdesign.com/support
Info: http://www.blackmagicdesign.com/company

Follow us on Instagram:
@blackmagicnewsofficial

Former employee of Blackmagic Design
Offline

ddotoo

  • Posts: 19
  • Joined: Fri Dec 06, 2013 2:35 am

Re: Direct Querry to BMD Technical Support?

PostWed Mar 12, 2014 7:03 pm

Thanks

Sent from my GT-N7100 using Tapatalk
Offline

ddotoo

  • Posts: 19
  • Joined: Fri Dec 06, 2013 2:35 am

Re: Direct Querry to BMD Technical Support?

PostWed Mar 12, 2014 7:04 pm

klaustrofobia wrote:
Still having trouble?
If you can't find the answer to your question in our support material, please contact us via telephone or email.
For technical support in the United States, please have your hardware details and software version ready then:


http://www.blackmagicdesign.com/support/detail?sid=3945&pid=3979&leg=true&os=win

not very hard to find :roll:



Sent from my GT-N7100 using Tapatalk
Offline

ddotoo

  • Posts: 19
  • Joined: Fri Dec 06, 2013 2:35 am

Re: Direct Querry to BMD Technical Support?

PostWed Mar 12, 2014 7:04 pm

Tony Rivera wrote:If you want to speak with someone from support directly, you can email or call in and someone can assist you. The info for your region can be found under the company tab on the websites main page.

Thanks

Sent from my GT-N7100 using Tapatalk

Return to Live Production

Who is online

Users browsing this forum: No registered users and 51 guests