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ATEM Mini ISO Pro stops recording randomly

PostPosted: Mon Apr 29, 2024 4:13 pm
by criticless_inc
We've been using the ATEM Mini Pro for over a month and we have lost parts of our recordings several times but not all the time. The multiscreen and ATEM board both show that recording didn't stop but our recordings just cut out with no indication. We have lost as little as 15 minutes or as much as over an hour of our recordings.

I have noticed when I click stop for the recording the recording light doesn't turn off. We have left it alone to see if it will stop on its own and it doesn't.

We thought it was a problem with our ATEM software being out of date but we downloaded the most recent software and were still having the issue. We also tried using the ATEM Software Controls and had the same issue.

Re: ATEM Mini ISO Pro stops recording randomly

PostPosted: Mon Apr 29, 2024 8:01 pm
by adrumsolo4u
What drive are you using? Did you check the recommended list of USB C drives?
  • Angelbird SSD2GO PKT MK2 512GB
  • Delkin Devices Juggler 1TB
  • Delkin Devices Juggler 2TB
  • G-Technology G-DRIVE mobile SSD R-Series 512GB
  • LaCie Rugged SSD 1TB
  • Samsung Portable SSD T5 1TB
  • Samsung Portable SSD T7 500GB
  • Samsung Portable SSD T7 1TB
  • SanDisk Extreme Portable SSD 500GB
  • SanDisk Extreme Portable SSD 1TB
  • Western Digital WD My Passport SSD 500GB
  • Western Digital WD My Passport SSD 1TB
  • Wise PTS-1024 Portable SSD 1TB

Re: ATEM Mini ISO Pro stops recording randomly

PostPosted: Tue Apr 30, 2024 1:29 pm
by criticless_inc
I am using the Samsung Portable SSD T7 1TB.

Re: ATEM Mini ISO Pro stops recording randomly

PostPosted: Wed May 01, 2024 4:19 pm
by ShaheedMalik
Those Samsung drives aren't good for video recording. The sustained write speed of them is low.

Re: ATEM Mini ISO Pro stops recording randomly

PostPosted: Wed May 01, 2024 5:57 pm
by criticless_inc
ShaheedMalik wrote:Those Samsung drives aren't good for video recording. The sustained write speed of them is low.


Does the cause the video to randomly stop recording? The quality of the videos we have recorded are excellent.