- Posts: 1
- Joined: Thu Mar 20, 2014 11:15 pm
Hi,
I work with a product that utilizes the Intensity Pro to capture live video from a camera console. It is kind of a complicated setup with camera going into a video distribution box -> (25ft or more)hdmi fiber optic cable -> 1080p to 720p Tv One Scaler -> Intensity Pro.
For the most part everything works great, but have recently run into an issue where the video will either drop out mid stream or not be acquired at all until I reboot my system. If I experience this drop out, then disconnect the cable from the intensity and run it directly to a monitor, the video comes in just fine and does not get lost. I have gone through replacing every video cable and even replaced intensity cards to no avail. In attempting to figure out if the problem lied in the signal chain, I tested the camera directly to the Intensity pro and the problem continues to happen albeit WAY less often. It almost seems like the intensity locks up because i simply reboot and video is back.
Am I looking at a signal degradation problem? If so why does a direct connection to the monitor never reveal a problem? How about an EDID issue? I was thinking about programming an EDID box to the signal chain, then connecting it to the Intensity.
Any help or a simple explanation of why a monitor works just fine and the intensity losses the video would be greatly appreciated
I work with a product that utilizes the Intensity Pro to capture live video from a camera console. It is kind of a complicated setup with camera going into a video distribution box -> (25ft or more)hdmi fiber optic cable -> 1080p to 720p Tv One Scaler -> Intensity Pro.
For the most part everything works great, but have recently run into an issue where the video will either drop out mid stream or not be acquired at all until I reboot my system. If I experience this drop out, then disconnect the cable from the intensity and run it directly to a monitor, the video comes in just fine and does not get lost. I have gone through replacing every video cable and even replaced intensity cards to no avail. In attempting to figure out if the problem lied in the signal chain, I tested the camera directly to the Intensity pro and the problem continues to happen albeit WAY less often. It almost seems like the intensity locks up because i simply reboot and video is back.
Am I looking at a signal degradation problem? If so why does a direct connection to the monitor never reveal a problem? How about an EDID issue? I was thinking about programming an EDID box to the signal chain, then connecting it to the Intensity.
Any help or a simple explanation of why a monitor works just fine and the intensity losses the video would be greatly appreciated