Blackmagic Forum

after updating my windows laptop using the atem constellation 8k to V9.5, it's timecode generator pallette does not work anymore.
in the atem software control/ output palette the time code generator headline is beeing shown, but there is no functionality. check out the screenshot.

i am running the v9.5. also on my mac and it's output settings for timecode generator works.

whyyyyyyyy??????

It sounds frustrating! It could be a compatibility issue with the latest update on your Windows laptop. Since it works fine on your Mac, I’d suggest trying a couple of things:

1. Double-check if all drivers and system updates on your Windows laptop are up to date.
2. Try reinstalling the ATEM Software Control on the Windows machine to see if that helps.
3. If the issue persists, it might be worth reaching out to Blackmagic support. They might have a patch or a solution for this specific issue.

Hang in there—I hope it gets sorted out soon!