Camera Control Panel Bars button not working after 9.3.2

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Rick Pitchford

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Camera Control Panel Bars button not working after 9.3.2

PostTue Jul 09, 2024 4:47 pm

This function worked as expected under v8.X, but since the update to 9.6.2, the Bars button does nothing on our Ursa Broadcast/Camera Fiber Converter/Studio Fiber Converter chains. Other functions appear to work, but I haven't done an exhaustive test.
So, I just found the software's "Show Color Bars/ Hide Color Bars" selector. If bars are set to Show via software, the CCU button will Hide them, but it will not Show them.
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Rick Pitchford

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Re: Camera Control Panel Bars button not working after 9.3.2

PostFri Sep 06, 2024 7:10 pm

So, before the semester gets going full speed, I decided to try an update to 9.5.1. No change in the Bars function on the CCU, but now I have a new - and worse - problem. I adjusted one camera's Saturation level from 50% using the Atem Software Control and the output immediately crushed the blacks. Returning the Saturation to 50% did not change the black level. Nor does the Pedestal control ring on the CCU's joystick or the joystick counterpart on the Atem Control.
When adjusting the software "Lift" control, the numbers of Y, R, G & B change and it shows in the video. When adjusting the CCU pedestal ring, the software joystick responds and the Y numbers change, but no change in the video.
The other two Ursa Broadcast cameras work as they always have.
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Rick Pitchford

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Re: Camera Control Panel Bars button not working after 9.3.2

PostFri Sep 06, 2024 8:05 pm

I want to try re-flashing the camera's firmware, just in case it got slightly toasted somehow. But, all I get with the Camera Setup Utility is "Software is up to date". This is not helpful.
Do I need to do a camera reset first?
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Rick Pitchford

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Re: Camera Control Panel Bars button not working after 9.3.2

PostMon Sep 09, 2024 1:56 pm

I guess all it needed was time. A weekend, to be exact. Monday morning and the camera is now working as expected. It wasn't the reboot - I had done that Friday. I guess I don't care - it's working now.
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Rick Pitchford

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Re: Camera Control Panel Bars button not working after 9.3.2

PostWed Sep 11, 2024 12:30 pm

Tweaked Saturation again and lost Pedestal control. Maybe it will come back next week.
Not ready for Prime Time.
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DORY_HD

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Re: Camera Control Panel Bars button not working after 9.3.2

PostFri Sep 13, 2024 7:12 pm

Press a long time bars button Working!

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