My switchers Orange buttons for menu settings is not working

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lkim28

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  • Joined: Wed Sep 04, 2024 3:41 pm
  • Real Name: Louise Kim

My switchers Orange buttons for menu settings is not working

PostWed Sep 04, 2024 5:32 pm

In the attached image our orange buttons that control menu, hyper deck selection, etc have stopped responding. they still light up shown in the photo but when clicked they dont respond or do anything. All the other buttons on the board work perfectly fine for switching scenes. any solutions you may have might be helpful. We already tried POWER CYCLING, UPDATES, and restore a previous save state.
Attachments
broken buttons.png
the buttons that dont work
broken buttons.png (397.75 KiB) Viewed 543 times
board .png
they board we use
board .png (634.41 KiB) Viewed 543 times

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