Why Is My Hyperdeck Shuttle Not Recognized BY My ATEM...

Why Is My Hyperdeck Shuttle Not Recognized BY My ATEM Extreme ISO over Ethernet, when it is in fact recognized by The Hyperdeck Control Software?
Thanks,
Tim
Thanks,
Tim
https://forum.blackmagicdesign.com/
https://forum.blackmagicdesign.com/viewtopic.php?f=4&t=209142