Blackmagic Forum

Hello everyone !
My company have a BM ATEM 2M/E Production 4K connected via ethernet to an ATEM Advance panel 10.
1 week ago, I decided to update these two. Now my ATEM 2 M/E version is 9.6.2 and the ATEM Panel is 9.6

Now I have a problem with the panel.
When I go in the setting menu (via the panel), and navigate to the right, my panel freeze, then light up some buttons, then shutdown and reset.
Here is the menu ("Settings") just before the freeze
Here is an image of the freeze moment :
Images hosted via Google DRIVE

I think the panel is looking for a specific setting function and parameters and don't find it so it freeze. What do you think ?
I didn't have that problem before the update.

Is there a way to downgrade the ATEM firmware of the switcher and the panek and go back to 9.5 ? Thanks !

I'm having the same issue with 9.6.2. I was able to downgrade to 9.6.1 by simply uninstalling the atem software on my computer and downloading 9.6.1 from the support page.