Decklink Duo 2 Inputs work, Outputs single frame or nothing

Questions about ATEM Switchers, Camera Converter and everything live!
  • Author
  • Message
Offline

peterlifespring

  • Posts: 1
  • Joined: Tue Jan 07, 2025 9:11 pm
  • Real Name: Peter Hall

Decklink Duo 2 Inputs work, Outputs single frame or nothing

PostTue Jan 14, 2025 12:24 pm

Hi Folks,

I've installed a Decklink Duo 2 and I can get inputs but not outputs. I had outputs working the first day I installed it but the next day I got only the first frame when output was selected in ProPresenter, then it started only giving me nothing. I've reinstalled the drivers and even reinstalled Windows. Still got the same issue. Output is going to a BMD SDI to HDMI receiver. Tried going into our BMD vision mixer, same issue. I can get inputs fine but no output on any channel. Any help appreciated!
Hardware and Software info; Asus Prime X670-P Wifi motherboard with Rx7600 XT GPU in PCIE slot 1 and the Decklink Duo 2 in Slot 3 which is a Gen 4 x 4. CPU is Ryzen 5 7600 X and 32GB DDR5 6000MHz RAM. Windows 11 with all updates installed. ProPresenter 18. Latest version of Decklink Video from BMD website.
Offline

Mike Ambrose

  • Posts: 204
  • Joined: Wed Jan 13, 2016 11:31 pm

Re: Decklink Duo 2 Inputs work, Outputs single frame or noth

PostThu Jan 16, 2025 3:48 pm

2 days ago Renewed Vision released an update that fixes this. Either rollback your BMD drivers or update to the very latest ProPresenter version.

Return to Live Production

Who is online

Users browsing this forum: Asgeir Hustad, Google [Bot] and 31 guests