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BM Web Presenter HD - Blank Screen, but signal working

https://forum.blackmagicdesign.com/viewtopic.php?f=4&t=214872

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BM Web Presenter HD - Blank Screen, but signal working

PostPosted: Tue Jan 14, 2025 8:26 pm
by changethursday
I replaced my old Gen 1 BMWP with a new HD Web Presenter (no XLR, only SDI). When I powered it up, the front panel remained blank despite the unit being on and backlit. The menu and set buttons were flashing. I updated the firmware, but no change.

Connected apps detect my signal fine, so its usable, but the front display still shows nothing.

Any idea what's going on?

Re: BM Web Presenter HD - Blank Screen, but signal working

PostPosted: Wed Jan 15, 2025 1:53 pm
by changethursday
came into the studio today - display is working fine. Just let it sit overnight. Lol.