Atem Tally Interface stops working after a few minutes

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Willdewitt

  • Posts: 10
  • Joined: Mon Aug 27, 2012 7:45 pm

Atem Tally Interface stops working after a few minutes

PostTue Aug 28, 2012 12:22 am

We Have a network switch plugged into a 2 M/e console connected to a Tally Interface connected to a 2 m/e switcher with everything updated to the 3.3 software.

The tally unit will work for a few minutes and then stop activating the camera tally lights. Once this happens the panel and switcher will still communicate but we are unable to use a computer to connect to the switcher. Switching the tally interface off breaks communication between switcher and panel, powering it on restores normal operation but only for a few minutes.


Has anyone else had this problem?
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Hersh Burston

Blackmagic Design

  • Posts: 80
  • Joined: Thu Aug 23, 2012 12:39 am

Re: Atem Tally Interface stops working after a few minutes

PostTue Aug 28, 2012 3:29 am

We have tested this for many hours and cannot reproduce what you are experiencing.

Please send me a PM with configuration and wiring diagram and we will attempt to sort it out.


Regards,

Hersh Burston
Senior Product manager
Blackmagic Design

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