ATEM Glitch problem

Questions about ATEM Switchers, Camera Converter and everything live!
  • Author
  • Message
Offline

seanadoyawanna

  • Posts: 1
  • Joined: Mon Apr 08, 2013 7:54 pm

ATEM Glitch problem

PostMon Apr 08, 2013 8:04 pm

Hi Forum

Our Atem switcher and panel is acting strange. The panel occasionally loses all of
the camera labels on it in the middle of a performance. In addition, Frame sync also
misses one in a while. The camera horizontally moves over 1/4 frame.

Any ideas.

Atem 2 broadcast panel and Switcher
Offline

Craig Tuschhoff

  • Posts: 3
  • Joined: Mon Jan 06, 2014 7:57 pm

Re: ATEM Glitch problem

PostMon Jan 06, 2014 8:00 pm

It is pretty rare, but periodically our broadcast panels will loose the source names as well. We have not experienced any of the other issues described however.
Offline

Darrell Sim

Blackmagic Design

  • Posts: 208
  • Joined: Tue Sep 04, 2012 1:55 am
  • Location: Singapore

Re: ATEM Glitch problem

PostWed Jan 08, 2014 1:55 am

Hi,

Have you tried to update the firmware of the panel to the latest version? This is something not commonly seen, I'll recommend if this issue persist to approach your nearest BMD support team for technical assistance.
Darrell Sim
Support Engineer
Blackmagic Design Asia
support-asia@blackmagicdesign.com
Offline

MambaFiber.com

  • Posts: 833
  • Joined: Fri Aug 02, 2013 5:26 pm
  • Location: SLC, UT

Re: ATEM Glitch problem

PostWed Jan 08, 2014 2:24 am

Does it just loose the names on the panel/multiviewer, or does it lose control altogether? It seems that 4.2 was causing some network connection issues as discussed here...

viewtopic.php?f=4&t=16240

there are also several threads concerning the frame sync timing issue (horizontal shift). apparently this is a "feature" of the 2 M/E unit. I really wish they would find a fix for that one...
Greg Bellotte - owner
MambaFiber.com
FaceBook.com/MambaFiber
Offline
User avatar

Jonas Bengtson

  • Posts: 538
  • Joined: Wed Aug 22, 2012 9:18 am
  • Location: San Francisco

Re: ATEM Glitch problem

PostWed Jan 08, 2014 1:05 pm

Darrell, a Blackmagic Representative once again denying the claims of the broken framestore of the 2M/E.

Please read this thread: viewtopic.php?f=4&t=16276

Return to Live Production

Who is online

Users browsing this forum: No registered users and 75 guests