2 M/E 4k Network Connection question
Posted: Tue Jan 09, 2018 4:03 pm
Howdy,
I have had an intermittent issue that I haven't been able to pin point.
We have a 4k Broadcast switcher that is loosing connection between the Broadcast Panels (2 - 1 M/E panels) and the computer connected to the switcher.
It has happened 3 Sundays in a row, about the same time of day. We have run 3 of our services and then just before our fourth, everything disconnects. The only thing the remedies the issue is a power cycle of the switcher.
The temperature of the box seems normal, not too hot to the touch, and it's well vented in the rack. The System is on a Cisco SG300 switch and we are running 7.2 firmware on the ATEM.
This is a new issue since we've moved to 7.2. Are there any other instances of this happening out there?
I've seen comments about "maximum network connections" but I haven't been able to find any exact for that.
Connected to the switcher we have:
2 - Broadcast panels
1 - Control compter
1 - iPad (for remote control)
2 - iPods (for Tally)
I can't imagine that 6 connections would freak it out.
I am thinking of rolling back the firmware to see if that helps. Any other thoughts out there?
Thanks!
I have had an intermittent issue that I haven't been able to pin point.
We have a 4k Broadcast switcher that is loosing connection between the Broadcast Panels (2 - 1 M/E panels) and the computer connected to the switcher.
It has happened 3 Sundays in a row, about the same time of day. We have run 3 of our services and then just before our fourth, everything disconnects. The only thing the remedies the issue is a power cycle of the switcher.
The temperature of the box seems normal, not too hot to the touch, and it's well vented in the rack. The System is on a Cisco SG300 switch and we are running 7.2 firmware on the ATEM.
This is a new issue since we've moved to 7.2. Are there any other instances of this happening out there?
I've seen comments about "maximum network connections" but I haven't been able to find any exact for that.
Connected to the switcher we have:
2 - Broadcast panels
1 - Control compter
1 - iPad (for remote control)
2 - iPods (for Tally)
I can't imagine that 6 connections would freak it out.
I am thinking of rolling back the firmware to see if that helps. Any other thoughts out there?
Thanks!