Replacement part needed for a 1M/E Production Studio 4K

Questions about ATEM Switchers, Camera Converter and everything live!
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Alex Gorski

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  • Joined: Thu Sep 13, 2012 11:08 pm

Replacement part needed for a 1M/E Production Studio 4K

PostFri Jul 20, 2018 4:45 pm

Anyone knows through which BMD dept. or other channeI I could get my hands on a replacement network card for the 1M/E Production Studio 4K ?

Network card is serviceable as the part is a daughter card connected on the motherboard.

Big Vendor here in Paris, who also sold us our 2M/E Production Studio 4K, a Television Studio HD and many other fiber related stuff from BMD doesn't want to service this switcher, arguing that servicing for them only makes sense for bigger and more expensive equipment.

Simply Crazy.
1M/E Prod Studio 4K
2M/E Prod Studio 4K
Television Studio HD
Studio Converter
4 Camera Converter
Teranex 2D
Ultrastudio 4K
UltraStudio Express
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Tony Rivera

Blackmagic Design

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Re: Replacement part needed for a 1M/E Production Studio 4K

PostFri Jul 20, 2018 6:49 pm

You can reach out to the support offices in the UK to see what they can do for you. You'll find contact info on the company page of our website.
Support: http://www.blackmagicdesign.com/support
Info: http://www.blackmagicdesign.com/company

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