How to prevent ATEM Software Control to take USB Ctrl Surfac

Questions about ATEM Switchers, Camera Converter and everything live!
  • Author
  • Message
Offline

geoffroywj

  • Posts: 2
  • Joined: Fri Aug 24, 2018 5:59 pm
  • Real Name: Geoffroy Warmé-Janville

How to prevent ATEM Software Control to take USB Ctrl Surfac

PostFri Aug 24, 2018 6:10 pm

Hi
I wonder if it is possible to prevent the ATEM Software Control (on Windows) to use the Mackie Universal Control surface on the computer I use to manage Audio with a specific software and select videos sources and effects on the ATEM at the same time.
As soon as ATEM Software Control starts, it take control of the surface whereas it was already in use in the audio mixing software.

Is there a magical registery key to set for that or for next version of the soft, is it possible to set an option in the settings defaut access to the default USB surface or let the choice to the user to chooe which one it should take !
Thanks for your help
Offline
User avatar

Xtreemtec

  • Posts: 5399
  • Joined: Wed Jan 02, 2013 11:48 am
  • Location: The Netherlands

Re: How to prevent ATEM Software Control to take USB Ctrl Su

PostSat Aug 25, 2018 7:12 pm

First start your audio software.. So the midi device is already taken / busy.. Then start the Atem software..
Daniel Wittenaar .:: Xtreemtec Media Productions ::. -= www.xtreemtec.nl =-
4K OBV Trailer, ATEM TVS HD, 4M/E Broadcast Studio 4K, Constelation 8K, Hyperdeck Studio 12G, Ursa Broadcast 4K, 4K fiber converters with Sony Control
Offline

geoffroywj

  • Posts: 2
  • Joined: Fri Aug 24, 2018 5:59 pm
  • Real Name: Geoffroy Warmé-Janville

Re: How to prevent ATEM Software Control to take USB Ctrl Su

PostMon Aug 27, 2018 4:21 pm

Thanks but this is the problem ! ATEM software control takes authority on the control surface and keeps it !
Offline
User avatar

Xtreemtec

  • Posts: 5399
  • Joined: Wed Jan 02, 2013 11:48 am
  • Location: The Netherlands

Re: How to prevent ATEM Software Control to take USB Ctrl Su

PostMon Aug 27, 2018 5:49 pm

Send a ticket to BMD support.. That you have major problems with it.. Maybe they will finally change it after 6 years... :roll: Would not hold my breath on that one... ;)
Daniel Wittenaar .:: Xtreemtec Media Productions ::. -= www.xtreemtec.nl =-
4K OBV Trailer, ATEM TVS HD, 4M/E Broadcast Studio 4K, Constelation 8K, Hyperdeck Studio 12G, Ursa Broadcast 4K, 4K fiber converters with Sony Control

Return to Live Production

Who is online

Users browsing this forum: No registered users and 18 guests