Ai voice training module not downloading

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ReginaldVanSeveren

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Ai voice training module not downloading

PostSat Apr 05, 2025 3:54 pm

When I tried to install the extras in the download manager only the the language transcript support finished succesfully.
The AI voice training downloads and starts installing but then I get the message 'download failed'.
Is this a bug or am I missing something?
Dell Precision 5760, 11th Gen Intel(R) Core(TM) i9-11950H @ 2.60GHz, 64GB RAM, Nvidia RTX A3000 & Intel UHD Graphics, UltraStudio Pro, Avid MBox, Blackmagic Micro Panel, Windows 11 Pro
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sjhands

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Re: Ai voice training module not downloading

PostSun Apr 06, 2025 7:57 am

I had the same problem. After some troubleshooting, disabling anti-virus while installing the extras fixed the issue for me.
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ShaunR

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Re: Ai voice training module not downloading

PostTue Apr 08, 2025 5:45 pm

That happened to me, but it worked fine after clearing some space on my C: which was nearly full.
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ReginaldVanSeveren

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Re: Ai voice training module not downloading

PostTue Apr 08, 2025 6:57 pm

Pauzing the virus protection did the trick but the voice training module makes resolve crash like hell. But it's a beta...
Dell Precision 5760, 11th Gen Intel(R) Core(TM) i9-11950H @ 2.60GHz, 64GB RAM, Nvidia RTX A3000 & Intel UHD Graphics, UltraStudio Pro, Avid MBox, Blackmagic Micro Panel, Windows 11 Pro
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David Clarke

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Re: Ai voice training module not downloading

PostWed Apr 09, 2025 10:00 am

I have a system on Linux Ubuntu - not officially supported of coruse. The download does not work on that but I don't have an anti-virus running and not sure what I can change to help the download. Is it available for the Linux beta yet?
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Jerry Hatfield

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Re: Ai voice training module not downloading

PostThu Apr 10, 2025 2:21 pm

David, I was able to get it to download. I am wondering if this download is the same as what I see in the Ai Voice Convert panel after the initial install. Nothing changes after the download is installed.
One post pointed to a folder, but nothing shows in that folder.

The feature appears to work here with the 2 included Male and Female options.
I'm just trying to figure out if the download contains the same voice files that are already installed.
After I installed the downloaded files, nothing changed.

It would be nice to know the exact location of the original files and where the download files are directed.
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stackner

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Re: Ai voice training module not downloading

PostFri Apr 11, 2025 10:21 pm

Jerry,
if you can locate them would be great. i also can not download them. i have loads of space on c: drive and antivirus turned off.
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lingfish

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Re: Ai voice training module not downloading

PostSun Apr 13, 2025 3:36 am

I have this issue too on Linux.

Looking at ResolveDebug.txt, I see:

Code: Select all
[0x7f8af8dfd000] | UI                   | INFO  | 2025-04-13 13:29:03,041 | Enqueueing package 'AI Voice Training' for installation...
[0x7f87c1bff000] | DDM                  | ERROR | 2025-04-13 13:29:03,116 | Received error code from repository '77'


That error 77 led me to think that was a curl or SSL/TLS error.

Doing a network sniff, I see resolve attempt to connect to a Cloudflare IP. Doing a manual curl or openssl test to that results in:

Code: Select all
== Info: TLSv1.3 (IN), TLS alert, handshake failure (552):
== Info: OpenSSL/3.0.15: error:0A000410:SSL routines::sslv3 alert handshake failure


So yeah, there's probably something wrong with BMD's deployment of SSL/TLS certificates I think... or some CF SSL termination config issue.
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keino93

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Re: Ai voice training module not downloading

PostSat Apr 19, 2025 7:10 pm

lingfish wrote:I have this issue too on Linux.

Looking at ResolveDebug.txt, I see:

Code: Select all
[0x7f8af8dfd000] | UI                   | INFO  | 2025-04-13 13:29:03,041 | Enqueueing package 'AI Voice Training' for installation...
[0x7f87c1bff000] | DDM                  | ERROR | 2025-04-13 13:29:03,116 | Received error code from repository '77'


That error 77 led me to think that was a curl or SSL/TLS error.

Doing a network sniff, I see resolve attempt to connect to a Cloudflare IP. Doing a manual curl or openssl test to that results in:

Code: Select all
== Info: TLSv1.3 (IN), TLS alert, handshake failure (552):
== Info: OpenSSL/3.0.15: error:0A000410:SSL routines::sslv3 alert handshake failure


So yeah, there's probably something wrong with BMD's deployment of SSL/TLS certificates I think... or some CF SSL termination config issue.



Thanx a lot for this feedback. Where do I find the log files and the ResolveDebug.txt file?
Are there any commandline parameters to start resolve?
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lingfish

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Re: Ai voice training module not downloading

PostWed Apr 23, 2025 1:34 am

Ok, so I have found what the bug is, and have successfully tested a workaround.

resolve is looking in a fixed directory for it's CA certificates bundle:

Code: Select all
1813906 openat(AT_FDCWD, "/etc/pki/tls/certs/ca-bundle.crt", O_RDONLY) = -1 ENOENT (No such file or directory)


This is (clearly to some) the path that RHEL/CentOS/Rocky distro's use for their bundle; Debian and others use /etc/ssl/certs/ca-certificates.crt

After symlinking appropriately, the download worked fine.
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rabimx

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Re: Ai voice training module not downloading

PostWed Apr 23, 2025 7:02 pm

lingfish wrote:Ok, so I have found what the bug is, and have successfully tested a workaround.

resolve is looking in a fixed directory for it's CA certificates bundle:

Code: Select all
1813906 openat(AT_FDCWD, "/etc/pki/tls/certs/ca-bundle.crt", O_RDONLY) = -1 ENOENT (No such file or directory)


This is (clearly to some) the path that RHEL/CentOS/Rocky distro's use for their bundle; Debian and others use /etc/ssl/certs/ca-certificates.crt

After symlinking appropriately, the download worked fine.


You're a hero! It works:
Code: Select all
sudo cp /etc/ssl/certs/ca-bundle.crt /etc/pki/tls/certs/ca-bundle.crt
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Daniel Tufvesson

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Re: Ai voice training module not downloading

PostFri Apr 25, 2025 1:30 pm

I've noticed that Resolve comes with its own libcurl in /opt/resolve/libs/libcurl.so that appears to be the Rocky/CentOS variant. I wonder if that lib is used for the downloads. If so then it may respond to the CURL_CA_BUNDLE environment variable. In that case starting Resolve like this may work.
Code: Select all
$ CURL_CA_BUNDLE=/etc/ssl/certs/ca-certificates.crt /opt/resolve/bin/resolve

If not, then maybe even remove the bundled lib and let resolve use the one from the OS is an alternative (libcurl is usually present already but can be installed from the package manager if not).
Code: Select all
$ sudo mkdir /opt/resolve/libs/disabled/
$ sudo mv /opt/resolve/libs/libcurl.so /opt/resolve/libs/disabled/libcurl.so

If one of these things work it may be possible to fix this without having to make changes to any OS files.
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Neoactive

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Re: Ai voice training module not downloading

PostTue Apr 29, 2025 8:32 am

how can i update the AI Voice model with more voice sample?

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