Update on Camera Shipments

I was reminded that it is 10:30am in Australia and was asked to give it a few more hours. OK...I'll do that for sure. See you after supper.

10:30 somewhere. It's 9:30 in the Sunshine State (QLD). It's sunny alright.

And hot.

Dude! Where's the update at?!? I've been looking forward to this update all week! So disappointed with BMD right now... Not a good way to start the weekend.

Still hanging on to my Viewfactor cage here
Even though I ordered a Scarlet, Im still wishing for a BMCC under my tree.
Yes Christmas Tree

Hope Grant Petty bring good news,i have been waiting for this camera since i pre ordered in May.
i'm shooting a music video on the 4th of november i wanted to shoot it with the BMCC i guess it's not going to happen i will have to shoot it on my canon 7d, hope they start shipping the BMCC very soon.
Its a very nice camera worth the wait.

http://www.youtube.com/user/Rubenvfxfilms?feature=mhee

Hope Grant Petty bring good news,i have been waiting for this camera since i pre ordered in May.
i'm shooting a music video on the 4th of november i wanted to shoot it with the BMCC i guess it's not going to happen i will have to shoot it on my canon 7d, hope they start shipping the BMCC very soon.
Its a very nice camera worth the wait.

http://www.youtube.com/user/Rubenvfxfilms?feature=mhee

Sorry but if there were any slightly or remotely good news it would've been out already...those cameras ain't done nor are they close the ones that trickled out were prob from the test cameras used ....

Given the debacle with BMD the apologists sucking up to the manifacturer actually made them arrogant. The no need to reply attitude was largely the result of foot worshippers posting comments like "worth the wait" and having a go at people like myself for taking a swipe at the company for its incompetant.

Quite frankly with regard to making cameras BMD is not fit for purpose

well, i dunno about you guys but im really frustrated this company. If my camera doesnt arrive by the second week of november im going to cancel my order and preorder a C100 with a ninja 2.
ive shot with the C300 a few times and i absolutely love the images it produces.

anybody else have a date before they throw in the towel?

well, i dunno about you guys but im really frustrated this company. If my camera doesnt arrive by the second week of november im going to cancel my order and preorder a C100 with a ninja 2.
ive shot with the C300 a few times and i absolutely love the images it produces.

anybody else have a date before they throw in the towel?

I already came to that same conclusion,I was gonna buy three BMCC but I since decided not 2 for this very reason and ima opt for the c100 w a hyper deck 2 ,have all my wide angles with my current L series collection 14mmL,24mmL,50mmL,85mmL,100-400mmL,70-200mmL .....BUT I'll PROB still grab 1 BMCC but after seeing REAL reviews made by consumers or better yet you guys on here....

well, i dunno about you guys but im really frustrated this company. If my camera doesnt arrive by the second week of november im going to cancel my order and preorder a C100 with a ninja 2.
ive shot with the C300 a few times and i absolutely love the images it produces.

anybody else have a date before they throw in the towel?

I already came to that same conclusion,I was gonna buy three BMCC but I since decided not 2 for this very reason and ima opt for the c100 w a hyper deck 2 ,have all my wide angles with my current L series collection 14mmL,24mmL,50mmL,85mmL,100-400mmL,70-200mmL .....BUT I'll PROB still grab 1 BMCC but after seeing REAL reviews made by consumers or better yet you guys on here....

Preface: If I Ever Get My Blackmagic Cinema Camera

I will do a test between 5D Mark III and BMCC using my yet to arrive 24-70mm F2.8 II USM at equivalent focal lengths (24mm BMCC and 55mm 5DIII).

If I ever get my BMCC I'll test it with my 5DMK4

these shipping issues getting confusing and brain hurting... I live in Turkey and it is hard to buy any cameras in here not just because of these shipping issues and also because of huge taxes on them. I need to buy the camera from US (because I have a few friends at US right now and they are hanging there until to new year).

However it doesn't seem likely to be because they are not shipping the damn camera and also I planning to buy mft mount version which will start to shipping at december according to BMD but I am not listed in any of retailers' pre order lists... But I am still keeping to wait with faith..

All of these things getting me nervous and starting to losing my faith on BMD.

They made a really really really good camera and only very few lucky person who has it. They're shipping the camera with a very limited shipping and they are also not making any explanation about it.. It drives me mad and when I thought who pre ordered when the camera announced in April and I know how they would nervous because the of lack of explanation about their "lost" cameras...

If I ever get my BMCC I'll test it with my 5DMK4

The longer the delays the more irrelevent and closer to out of date the BMC becomes. Other companies will have upped their games as time goes by.

NAB 2013 would be a very different landscape for the BMC to be still touted as something "new" or revolutionary.

Good morning. 33 degrees outside...first cold snap of the Fall here...sure glad we got the plants in. Poured me a big cup of coffee and headed back to my office to read the update Grant promised he'd post (pretty much my standard behavior when I'm not traveling...check BMD's forum for shipping news first thing every morning since July when it became an issue).

I'm officially disappointed...again. I get the distinct impression that BMD doesn't care that I'm disappointed...that's disappointing too.

I think we'll have to wait until at least Monday. Did they say they would do weekly updates or every 2 weeks?

Doing the basic water cooler talk and one of my co-workers muttered, "what if BMD buys out Avid".
First I said ugggh then I kinda went...HELL NO!!
He apologized since he knew the plight I went through over summer/fall.
I know its off-topic but it sure beats everything else going on in here

I'm officially disappointed...again. I get the distinct impression that BMD doesn't care that I'm disappointed...that's disappointing too.

LoooL Marc.. I don't know what is funny.. It is that you are too funny or it is that I am experiencing the same thing you jus posted.. I check it regularly for it just an update i want to read and I feel somewhat disappointed too but again, I believe the Blackmagic team is so desperate too and if they have anything to share they would have shared it by now.. But I believe they don't have anything to update us with at the moment and we shall give the space and the time they need and really, hope for the best

Good morning. 33 degrees outside...first cold snap of the Fall here...sure glad we got the plants in. Poured me a big cup of coffee and headed back to my office to read the update Grant promised he'd post (pretty much my standard behavior when I'm not traveling...check BMD's forum for shipping news first thing every morning since July when it became an issue).

I'm officially disappointed...again. I get the distinct impression that BMD doesn't care that I'm disappointed...that's disappointing too.

maybe bmd guys are more disappointed than us coz they are having money slipped through their fingers day by day.

There are 2 kinds of "Killer Products"

Killer product #1: One that shakes the industry & competitors - One that raises the bar on what "function and form" ought to be and expected moving forward (i.e first iPhone or first iPad).

Killer product #2: One that kills a company due to manufacturing/engineering complexities which can not be overcome once company experiences the disruption between building prototypes and going into actual production.

I still hoping for #1

I'm thinking GoPro Hero 6...FF 4K for $400.00 will be hard to beat. BMD better hurry.

There are 2 kinds of "Killer Products"

Killer product #1: One that shakes the industry & competitors - One that raises the bar on what "function and form" ought to be and expected moving forward (i.e first iPhone or first iPad).

Killer product #2: One that kills a company due to manufacturing/engineering complexities which can not be overcome once company experiences the disruption between building prototypes and going into actual production.

I still hoping for #1

Maybe what you are saying it is true but let us remember this when John Brawley or someone else during early days on April I believe he was saying that it is their first time making a camera and they have no experience on camera manufacturing.. Yes it is their first time to make a camera and they might not have an experience on camera mnufacturing but they made a killer camera that no one has ever done even to today and I believe to many months to come.. I think we should show them some support, because they are facing problems of their own and I really really sure they can't wait to dreliever these cameras to the customers.. I know they are doing their best and so let's show some support, let us not top our frustration onto their problems.. and I really don't want the Blackmagic to regret making a camera in the first place because of our frustration..

I think we should show them some support, because they are facing problems of their own and I really really sure they can't wait to dreliever these cameras to the customers.. I know they are doing their best and so let's show some support, let us not top our frustration onto their problems.. and I really don't want the Blackmagic to regret making a camera in the first place because of our frustration..

There is no gr8er support than prepaying three thousand hard earned dollars based on a promise. If BMD ultimately regrets entering the camera market, it will not be because of customers' frustration...It will be because of their own performance. That's not being harsh...that's just the simple truth as I see it. I prepaid for my right to see that truth. Your view of the truth may vary.

I feel you Marc.. Because I am in the same boat as you are.. But when I look at it, there is no other choice in the market with this price point, and my only choice is Blackmagic at this moment!! They made it a difference

Oh I agree that the BMC is the camera I want but I needed a long format camera back in July and have had to let several things slip through my fingers because my 7D won't record any longer than 12 minutes. I have some really important opportunities coming in early December too and don't want to go to bat with my 7D for the third year in a row. It's past time for me to upgrade my camera and even though the BMC is my obvious first choice, I have to start thinking about plan B. The C100 is way overpriced but is reported to make a C300 picture out its HDMI port and that would be plenty of picture quality for my needs. Sony has some contenders as well.

I used to be 100% brand loyal to Ikegami for cameras but I was forced to move on...BMD is a story in motion...who knows?

Timely updates would sure be nice. I *thought* we had a promise about that. There are reports of a few cameras "trickling" out over the last week. I don't know if there is any momentum building on that trickle or if there are still QC issues with sensors. Any information might help me get a feel about whether or not I'll get my camera by the end of November. Right now, I'm thinking sometime next year (but that's probably my disappointment talking) and that would definitely force a plan B for me.

I think we'll have to wait until at least Monday. Did they say they would do weekly updates or every 2 weeks?

Mr. Grant Petty's last (10/19/12) BMCC status update is right here in these forums (reproduced below); no need to wonder about what he said. I've highlighted the parts where he sets expectations about when he expects things to happen:

================================
viewtopic.php?f=2&t=1895

"Hi,

I was going to do an update today, but I still have not quite got the latest info I need to update everyone accurately. However what I do know is there is a small amount of cameras shipping again, but its slow because some of the testing software needed to qualify sensors before they ship to us was completed later than we expected. However things are starting to move. I hope to have more info next week.

The supplier is quite upbeat though and expects a lot more sensors next week to ship so that is good.

Sorry I cannot provide more accurate info, but I hope to get more details soon and then will update everyone.

Grant"
================================

Based on what Mr. Petty wrote, it seems reasonable to have expected another status update within the past day or so. Sure, we might wait until Monday, but that of course will be another in a series of missed deadlines.

More over-promising and under-delivering on BMD's part. Not in a technological sense -- I think the BMCC is a technical marvel & a tremendous value, unfortunately largely unavailable -- but also BMD is especially under-delivering in terms of effective and timely communication.

What Mr. Petty wrote raises several obvious questions, for example:

Did the "supplier" actually deliver good sensors or not? If so, how many? If not, why not? (Concrete numbers, or ranges of numbers, please.)

Did Mr. Petty finally receive the "latest info" he expected last week? If so, can he share it with us? If he didn't receive it, why not? What prevented it?

How many (in concrete numbers) is a "small amount of cameras"? Are these being distributed randomly, or in the strict order in which end-user customers pre-ordered them? If not, why not?

Again: Under the circumstances, one of the best things BMD can do, aside from shipping cameras -- and even in addition to shipping cameras -- is to give us regular weekly BMCC status reports. Good news, bad news, and concrete news.

Plus, occasionally throw us a low-cost "PR" bone, such as snapshots of smiling, toiling BMD employees with their sleeves rolled-up, working the problem, a rack full of cameras being burned-in, boxes of cameras being shipped, etc. I mean, what does BMD pay its PR/marketing people for?

I used to be a BMD apologist. Now I'm just crabby. Optimistic, but crabby.

Cheers (grrrrrrr....),

- Peter




-

I know Marc.. I have some oppurtiunities that I have missed because of that I don't own a camera at the moment.. waiting for my Blackmagic, and I don't want to waste some money on a cheap DSLR while wait for the camera to arrive.. because I am fed up using DSLRs with its so baked codecs and I better spend my money on building my kit.. I really, really Hope all of us can get our camera before end of December.. I really wish..

I think BMD is one of the most innovative and brave companies but it doesn't seem that successful on crisis management at all as we are experiencing..

That isn't meant that I won't buy the camera, I loved it and I still want it exteremely much, but there give us facts not guesses or ideas..

Still?

Still?

I meant I didn't give up yet

Peter, I can see your point about the "PR bone" and general lack communication. There are even some (few though) Kickstarter campaigns that seem to handle the whole PR thing a bit better... On the other hand, as frustrated as we all are, I think that we should stay positive. In comparison to how long most of you have waited for the camera since pre-ordering: Not long now

I think that we should stay positive. In comparison to how long most of you have waited for the camera since pre-ordering: Not long now

It's sad to say but frankly, you don't know that...you're just guessing. If 50 cameras a week get shipped to the 50 US resellers, then one preorder a week gets their camera. At that rate, I am over two months away from my camera (I'm number 8 at my reseller). That puts my camera into 2013.

Is 50 BMCs a week to the US distributor realistic? Grant won't say but it sure doesn't seem like they have been shipping that many. I suspect it's much less. With no news of any successful ramping up, it's probably realistic to expect my camera next Spring.

Man would I ever appreciate an update that blows all that speculation away with hard news of 500 BMCs shipped last week to the US Distributor. That's what I would call "positive". IOW, this isn't about customer state of mind...this is about BMD performance. Don't transfer the responsibility for "positive" to the customer.

Dear Grant / BMD

If you value user/customer satisfaction, then I think its only fair that as one of those users, I clarify what I would consider to be a satisfactory response to the current situation. I obviously do not speak for all of your customers or users but I am sure a large proportion would feel the same way.

I would like to know the following:
1- What is the current general status of the camera?
2- Actual figures; Projected production amounts, dates, lead times,
3 - How are the shipments being allocated to the resellers
4 - What steps are being taken to improve the current output
5 - How often will you update us, even if its to say that the situation is exactly the same?
6 - When do you expect production to properly ramp up and what is the projected throughput when production has ramped up.
7 - How long on average does it take for the cameras be shipped from your factory to each global region (Europe, America, Asia etc)

I want solid details please. I know it is hard to provide specific data when problems are out of your control, but so far words like "soon" and "trickling" are really starting to sound annoyingly vague. I have a lot of respect for what your company is trying to do and I applaud the work that has gone into making what is clearly a beautiful and amazing camera. As concerned end user, all I ask is for consistent and frequent updates with information that is actually helpful and gives us a better idea of the situation.

Although not as important, I would also love to see some photographs of the production of the camera.

I know my tone may sound demanding, and to those who have already asked for these things - my post may sound redundant, but I think it is important that more people speak up about their frustrations in a respectful manor.

Problems happen, we all can understand that - all we ask is that you help us to feel like we are in the loop and that our concerns are being considered and dealt with properly.

+1

Dear Grant / BMD

If you value user/customer satisfaction, then I think its only fair that as one of those users, I clarify what I would consider to be a satisfactory response to the current situation. I obviously do not speak for all of your customers or users but I am sure a large proportion would feel the same way.

I would like to know the following:
1- What is the current general status of the camera?
2- Actual figures; Projected production amounts, dates, lead times,
3 - How are the shipments being allocated to the resellers
4 - What steps are being taken to improve the current output
5 - How often will you update us, even if its to say that the situation is exactly the same?
6 - When do you expect production to properly ramp up and what is the projected throughput when production has ramped up.
7 - How long on average does it take for the cameras be shipped from your factory to each global region (Europe, America, Asia etc)

I want solid details please. I know it is hard to provide specific data when problems are out of your control, but so far words like "soon" and "trickling" are really starting to sound annoyingly vague. I have a lot of respect for what your company is trying to do and I applaud the work that has gone into making what is clearly a beautiful and amazing camera. As concerned end user, all I ask is for consistent and frequent updates with information that is actually helpful and gives us a better idea of the situation.

Although not as important, I would also love to see some photographs of the production of the camera.

I know my tone may sound demanding, and to those who have already asked for these things - my post may sound redundant, but I think it is important that more people speak up about their frustrations in a respectful manor.

Problems happen, we all can understand that - all we ask is that you help us to feel like we are in the loop and that our concerns are being considered and dealt with properly.

+1

Dear Grant / BMD

If you value user/customer satisfaction, then I think its only fair that as one of those users, I clarify what I would consider to be a satisfactory response to the current situation. I obviously do not speak for all of your customers or users but I am sure a large proportion would feel the same way.

I would like to know the following:
1- What is the current general status of the camera?
2- Actual figures; Projected production amounts, dates, lead times,
3 - How are the shipments being allocated to the resellers
4 - What steps are being taken to improve the current output
5 - How often will you update us, even if its to say that the situation is exactly the same?
6 - When do you expect production to properly ramp up and what is the projected throughput when production has ramped up.
7 - How long on average does it take for the cameras be shipped from your factory to each global region (Europe, America, Asia etc)

I want solid details please. I know it is hard to provide specific data when problems are out of your control, but so far words like "soon" and "trickling" are really starting to sound annoyingly vague. I have a lot of respect for what your company is trying to do and I applaud the work that has gone into making what is clearly a beautiful and amazing camera. As concerned end user, all I ask is for consistent and frequent updates with information that is actually helpful and gives us a better idea of the situation.

Although not as important, I would also love to see some photographs of the production of the camera.

I know my tone may sound demanding, and to those who have already asked for these things - my post may sound redundant, but I think it is important that more people speak up about their frustrations in a respectful manor.

Problems happen, we all can understand that - all we ask is that you help us to feel like we are in the loop and that our concerns are being considered and dealt with properly.

+1

+1

the times is now

At this point, no news is really bad news. Any update, no matter how disappointing, would be helpful. The silence just sends all the wrong messages.

Will

At this point, no news is really bad news. Any update, no matter how disappointing, would be helpful. The silence just sends all the wrong messages.

Will

...unless they are the right messages...gr8 thought for Halloween, huh?

+1 Tom BTW...well said.

Dear Grant / BMD

If you value user/customer satisfaction, then I think its only fair that as one of those users, I clarify what I would consider to be a satisfactory response to the current situation. I obviously do not speak for all of your customers or users but I am sure a large proportion would feel the same way.

I would like to know the following:
1- What is the current general status of the camera?
2- Actual figures; Projected production amounts, dates, lead times,
3 - How are the shipments being allocated to the resellers
4 - What steps are being taken to improve the current output
5 - How often will you update us, even if its to say that the situation is exactly the same?
6 - When do you expect production to properly ramp up and what is the projected throughput when production has ramped up.
7 - How long on average does it take for the cameras be shipped from your factory to each global region (Europe, America, Asia etc)

I want solid details please. I know it is hard to provide specific data when problems are out of your control, but so far words like "soon" and "trickling" are really starting to sound annoyingly vague. I have a lot of respect for what your company is trying to do and I applaud the work that has gone into making what is clearly a beautiful and amazing camera. As concerned end user, all I ask is for consistent and frequent updates with information that is actually helpful and gives us a better idea of the situation.

Although not as important, I would also love to see some photographs of the production of the camera.

I know my tone may sound demanding, and to those who have already asked for these things - my post may sound redundant, but I think it is important that more people speak up about their frustrations in a respectful manor.

Problems happen, we all can understand that - all we ask is that you help us to feel like we are in the loop and that our concerns are being considered and dealt with properly.

1. Released Working Prototypes
2. 2/week, Christmas, 6 Months
3. Completely Random and secret
4. None
5. One time a month / if lucky
6. Right after you withdraw your preorder
7. UPS.com

Dear Grant / BMD

If you value user/customer satisfaction, then I think its only fair that as one of those users, I clarify what I would consider to be a satisfactory response to the current situation. I obviously do not speak for all of your customers or users but I am sure a large proportion would feel the same way.

I would like to know the following:
1- What is the current general status of the camera?
2- Actual figures; Projected production amounts, dates, lead times,
3 - How are the shipments being allocated to the resellers
4 - What steps are being taken to improve the current output
5 - How often will you update us, even if its to say that the situation is exactly the same?
6 - When do you expect production to properly ramp up and what is the projected throughput when production has ramped up.
7 - How long on average does it take for the cameras be shipped from your factory to each global region (Europe, America, Asia etc)

I want solid details please. I know it is hard to provide specific data when problems are out of your control, but so far words like "soon" and "trickling" are really starting to sound annoyingly vague. I have a lot of respect for what your company is trying to do and I applaud the work that has gone into making what is clearly a beautiful and amazing camera. As concerned end user, all I ask is for consistent and frequent updates with information that is actually helpful and gives us a better idea of the situation.

Although not as important, I would also love to see some photographs of the production of the camera.

I know my tone may sound demanding, and to those who have already asked for these things - my post may sound redundant, but I think it is important that more people speak up about their frustrations in a respectful manor.

Problems happen, we all can understand that - all we ask is that you help us to feel like we are in the loop and that our concerns are being considered and dealt with properly.

Very well said.

Dear Grant / BMD

If you value user/customer satisfaction, then I think its only fair that as one of those users, I clarify what I would consider to be a satisfactory response to the current situation. I obviously do not speak for all of your customers or users but I am sure a large proportion would feel the same way.

I would like to know the following:
1- What is the current general status of the camera?
2- Actual figures; Projected production amounts, dates, lead times,
3 - How are the shipments being allocated to the resellers
4 - What steps are being taken to improve the current output
5 - How often will you update us, even if its to say that the situation is exactly the same?
6 - When do you expect production to properly ramp up and what is the projected throughput when production has ramped up.
7 - How long on average does it take for the cameras be shipped from your factory to each global region (Europe, America, Asia etc)

I want solid details please. I know it is hard to provide specific data when problems are out of your control, but so far words like "soon" and "trickling" are really starting to sound annoyingly vague. I have a lot of respect for what your company is trying to do and I applaud the work that has gone into making what is clearly a beautiful and amazing camera. As concerned end user, all I ask is for consistent and frequent updates with information that is actually helpful and gives us a better idea of the situation.

Although not as important, I would also love to see some photographs of the production of the camera.

I know my tone may sound demanding, and to those who have already asked for these things - my post may sound redundant, but I think it is important that more people speak up about their frustrations in a respectful manor.

Problems happen, we all can understand that - all we ask is that you help us to feel like we are in the loop and that our concerns are being considered and dealt with properly.

Thanks Tom,

I am willing to wait for my 2 paid in full cameras for quite a while as I understand issues happen in manufacturing, but I don't know how long I am willing to put up with the lack of communication.

Dear Grant / BMD

If you value user/customer satisfaction, then I think its only fair that as one of those users, I clarify what I would consider to be a satisfactory response to the current situation. I obviously do not speak for all of your customers or users but I am sure a large proportion would feel the same way.

I would like to know the following:
1- What is the current general status of the camera?
2- Actual figures; Projected production amounts, dates, lead times,
3 - How are the shipments being allocated to the resellers
4 - What steps are being taken to improve the current output
5 - How often will you update us, even if its to say that the situation is exactly the same?
6 - When do you expect production to properly ramp up and what is the projected throughput when production has ramped up.
7 - How long on average does it take for the cameras be shipped from your factory to each global region (Europe, America, Asia etc)

I want solid details please. I know it is hard to provide specific data when problems are out of your control, but so far words like "soon" and "trickling" are really starting to sound annoyingly vague. I have a lot of respect for what your company is trying to do and I applaud the work that has gone into making what is clearly a beautiful and amazing camera. As concerned end user, all I ask is for consistent and frequent updates with information that is actually helpful and gives us a better idea of the situation.

Although not as important, I would also love to see some photographs of the production of the camera.

I know my tone may sound demanding, and to those who have already asked for these things - my post may sound redundant, but I think it is important that more people speak up about their frustrations in a respectful manor.

Problems happen, we all can understand that - all we ask is that you help us to feel like we are in the loop and that our concerns are being considered and dealt with properly.

+1 nice one Tom

suspect are between some sort of rock and hard place - hang in there guys, I am

Dear Grant / BMD

If you value user/customer satisfaction, then I think its only fair that as one of those users, I clarify what I would consider to be a satisfactory response to the current situation. I obviously do not speak for all of your customers or users but I am sure a large proportion would feel the same way.

I would like to know the following:
1- What is the current general status of the camera?
2- Actual figures; Projected production amounts, dates, lead times,
3 - How are the shipments being allocated to the resellers
4 - What steps are being taken to improve the current output
5 - How often will you update us, even if its to say that the situation is exactly the same?
6 - When do you expect production to properly ramp up and what is the projected throughput when production has ramped up.
7 - How long on average does it take for the cameras be shipped from your factory to each global region (Europe, America, Asia etc)

I want solid details please. I know it is hard to provide specific data when problems are out of your control, but so far words like "soon" and "trickling" are really starting to sound annoyingly vague. I have a lot of respect for what your company is trying to do and I applaud the work that has gone into making what is clearly a beautiful and amazing camera. As concerned end user, all I ask is for consistent and frequent updates with information that is actually helpful and gives us a better idea of the situation.

Although not as important, I would also love to see some photographs of the production of the camera.

I know my tone may sound demanding, and to those who have already asked for these things - my post may sound redundant, but I think it is important that more people speak up about their frustrations in a respectful manor.

Problems happen, we all can understand that - all we ask is that you help us to feel like we are in the loop and that our concerns are being considered and dealt with properly.

+everyone

Dear Grant / BMD

If you value user/customer satisfaction, then I think its only fair that as one of those users, I clarify what I would consider to be a satisfactory response to the current situation. I obviously do not speak for all of your customers or users but I am sure a large proportion would feel the same way.

I would like to know the following:
1- What is the current general status of the camera?
2- Actual figures; Projected production amounts, dates, lead times,
3 - How are the shipments being allocated to the resellers
4 - What steps are being taken to improve the current output
5 - How often will you update us, even if its to say that the situation is exactly the same?
6 - When do you expect production to properly ramp up and what is the projected throughput when production has ramped up.
7 - How long on average does it take for the cameras be shipped from your factory to each global region (Europe, America, Asia etc)

I want solid details please. I know it is hard to provide specific data when problems are out of your control, but so far words like "soon" and "trickling" are really starting to sound annoyingly vague. I have a lot of respect for what your company is trying to do and I applaud the work that has gone into making what is clearly a beautiful and amazing camera. As concerned end user, all I ask is for consistent and frequent updates with information that is actually helpful and gives us a better idea of the situation.

Although not as important, I would also love to see some photographs of the production of the camera.

I know my tone may sound demanding, and to those who have already asked for these things - my post may sound redundant, but I think it is important that more people speak up about their frustrations in a respectful manor.

Problems happen, we all can understand that - all we ask is that you help us to feel like we are in the loop and that our concerns are being considered and dealt with properly.

Well said! I would like an answer to all of Tom's questions please Grant.

+1 nice one Tom

Yes please! A weekly update would be greatly appreciated for those of us that invested $3,000 months ago. thanks so much grant.

Its weekend!
I think Grant Petty will give us update on the camera beginning of week.
I emailed the reseller asking for answers here it is!!
I'm sharing it with you guys.

we will receive our shipment in December, and the first option for purchase will be sent to our shortlist.
There has also been a new BlackMagic body released, accommodating the Passive Micro Four Thirds lens mount. Giving you the choice of a multitude of professional lenses. Potentially saving you having to invest in a new set, or hiring them from a third party.

The EF Mount body will still be available, which will be ideal for those who already have an inventory of Canon or Carl Zeiss lenses, from a 5D for example.

We will post up a blog shortly on the key differences between these two options, but if you already have an idea of what option you will prefer, please let us know!


Thats what they send me!.
I Just have to wait now!

So the folks who bailed at 55 on the EF preorder list to take 5 on the MFT preorder list might end up getting their camera sooner? Somehow that doesn't surprise me. Disappoints me but doesn't surprise me.

Dear Grant / BMD

If you value user/customer satisfaction, then I think its only fair that as one of those users, I clarify what I would consider to be a satisfactory response to the current situation. I obviously do not speak for all of your customers or users but I am sure a large proportion would feel the same way.

I would like to know the following:
1- What is the current general status of the camera?
2- Actual figures; Projected production amounts, dates, lead times,
3 - How are the shipments being allocated to the resellers
4 - What steps are being taken to improve the current output
5 - How often will you update us, even if its to say that the situation is exactly the same?
6 - When do you expect production to properly ramp up and what is the projected throughput when production has ramped up.
7 - How long on average does it take for the cameras be shipped from your factory to each global region (Europe, America, Asia etc)

I want solid details please. I know it is hard to provide specific data when problems are out of your control, but so far words like "soon" and "trickling" are really starting to sound annoyingly vague. I have a lot of respect for what your company is trying to do and I applaud the work that has gone into making what is clearly a beautiful and amazing camera. As concerned end user, all I ask is for consistent and frequent updates with information that is actually helpful and gives us a better idea of the situation.

Although not as important, I would also love to see some photographs of the production of the camera.

I know my tone may sound demanding, and to those who have already asked for these things - my post may sound redundant, but I think it is important that more people speak up about their frustrations in a respectful manor.

Problems happen, we all can understand that - all we ask is that you help us to feel like we are in the loop and that our concerns are being considered and dealt with properly.

+1

Dear Grant / BMD

If you value user/customer satisfaction, then I think its only fair that as one of those users, I clarify what I would consider to be a satisfactory response to the current situation. I obviously do not speak for all of your customers or users but I am sure a large proportion would feel the same way.

I would like to know the following:
1- What is the current general status of the camera?
2- Actual figures; Projected production amounts, dates, lead times,
3 - How are the shipments being allocated to the resellers
4 - What steps are being taken to improve the current output
5 - How often will you update us, even if its to say that the situation is exactly the same?
6 - When do you expect production to properly ramp up and what is the projected throughput when production has ramped up.
7 - How long on average does it take for the cameras be shipped from your factory to each global region (Europe, America, Asia etc)

I want solid details please. I know it is hard to provide specific data when problems are out of your control, but so far words like "soon" and "trickling" are really starting to sound annoyingly vague. I have a lot of respect for what your company is trying to do and I applaud the work that has gone into making what is clearly a beautiful and amazing camera. As concerned end user, all I ask is for consistent and frequent updates with information that is actually helpful and gives us a better idea of the situation.

Although not as important, I would also love to see some photographs of the production of the camera.

I know my tone may sound demanding, and to those who have already asked for these things - my post may sound redundant, but I think it is important that more people speak up about their frustrations in a respectful manor.

Problems happen, we all can understand that - all we ask is that you help us to feel like we are in the loop and that our concerns are being considered and dealt with properly.

+1,000,000

A simple staff member with a twitter account updating us periodically on what the status is, i.e. "Currently packed 10 cameras, few more being tested" Helps ease our frustration that we know that somethings happening.

Customers aren't angry just because they haven't received their long-awaiting products, but more frustrated that they are always waking up to a guessing game.

Post up a teaser of some of the cameras production (if it doesn't violate manufacturing secrets )