RB3tv wrote:It sounds as if you're saying, "well, since it used to be a pita and we worked around the problems, "back in the day," we should be thankful for the pita problems we have today?
The nostalgia is quite comical. Basically, you had to walk 10 miles to school in the snow uphill both ways so be thankful that a bus comes to pick you up, but unfortunately the bus lacks features and doesn't get us to school either...
The issues at hand are purely public relations and communications with BMD. I bought the BMCC last August and shortly thereafter received an email from Grant saying new firmware was being worked on.
I thought he meant within a few weeks, a month at most. It's about to be April 2014, NAB time and have not heard another peep.
If I am working on a project with you from last year and tell you I'm working hard, etc, and you don't hear back from me again until, well, never, and its about to be April of the following year, what would you say of my professionalism?
Would you say?
A: No problem, take as much time as you need. Even though I haven't heard a peep out of you, if you need 25 years to work it out, then by all means do so because you are a swell guy.
B: Inquire as to why it's taking so long; I haven't hear a peep as to why we are about to get new calendars for the year and I have Zero information from you on our project status. It's vaporware.
C: Outright complain about how I told you I've got great things coming, and not only didn't deliver the product I explained to you last year, but haven't heard from you about it since our first meeting.
I personally have stopped recommending BM products to friends/colleagues and one of those friends said, "yes, I heard they have a reputation for vaporware." He has a larger budget and went with a Red package instead.
One thing I am thankful for BM is the competition aspect to make other companies take notice and compete in the same budget/feature range. It will give me time to use up my BMCC's lifespan and see what the next gen stuff will do; in all likely-hood, it won't be a BM product though. The lack of communication is inexcusable. Everyone comes across unexpected problems; the test is how do you deal with those problems. Stick your head in the sand, or face them straight on. BM is definitely a head in the sand company, no offense intended, just observing facts on the ground.
+1,000,000.....thank you for this post. Excellent analogy. This lack of communication is so frustrating and pathetic. I am insistant that they don't tell us things about features and fixes we need because they know the camera hardware is just not capable of it, and they won't admit that because it would contradict their own marketing.
@joechiazza....I did research this camera. I purchased it 5 months before it shipped us. Audio and rec709 color were advertised, necessary features that convinced me I could not only use this for my raw/film/personal needs but I could also use it to deliver direct to clients as I do with my other professional camera company products. The BMD marketing assured me of this before any of us found out the truth.
IF BMD told us from day one that reds are not really red and audio is not really professional quality in camera then many of us could have made better informed decisions and put our money elsewhere. I know I took a gamble buying a camera that was not yet industry tested, and that was my mistake...that, and trusting BMD to deliver on their word.