ChrisBarcellos wrote:This, of course, is what original purchasers of the BMCC EF, MFT, and BMPCC have been bemoaning about the advertised professional sound recording capabilities-- for well over a year now.
BMD clearly has a PR problem and the lack of public communication is compounding things. I don't understand how they think just keeping quiet is helping. Even if they ran into some problems (with the 2.5k and now the 4K) being open and honest will help them gain respect. Clamming up and stringing on customers is the worst possible approach and loses the respect of many people.
First, they need to make their original camera customers whole. We've been waiting for fixes for the 2.5k for over a year, and haven't even received as much as an official response as to the progress to this point. Based on that, you would have to be out of your mind to trust them on fixing the 4k in a timely manner.
I think instead of being open and honest about the delays and set backs with the 4k, and making an official response as to what was going on with the delays, they caved and put out the product half @$$ed and knew it. Why do they have such a problem with simply communicating? They are killing their reputation and it's sad to watch.
Get it together BMD and talk to your customers honestly and openly.