Fri Nov 16, 2012 3:43 am
Forgive the cross post, but this seems the more appropriate forum:
We are unable to get an HD signal to come in to our computer using the Ultrastudio SDI. We have tried in Livestream, Adobe FMLE, and BMD Media Express. In all cases, SD works just fine, but we can't get HD to work at all.
This is a Samsung Series 7 laptop; I did have to update the USB3 drivers to even get the Ultrastudio to show up.
Should I assume this is a chipset issue, and abandon hope? Pretty sure the 7 series Intel boards all use Intel's own chipset.
Is there any word from BMD on updating drivers for Intel chipsets? Is the fact that I can get SD to work any reason to hold out hope? Or should I return this piece of equipment?
PS: Had to really, really dig to find the info about the chipsets. Giant letters saying "Compatible with everything!" are a little... disingenuous, given it's actually apparently compatible with "only one thing." Don't you think? Would love to be wrong, as I love all of the rest of our BMD kit.
E. Lee Dickinson | President
Advanced Visual Production | Sound.Lighting.Video.Design
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