- Posts: 2
- Joined: Tue Oct 23, 2012 5:29 pm
Hi,
This is very strange. I don't think I've seen anything like this before. Usually you might see flashing like this at the input stage either caused by a signal problem or hardware issue, but just on the output is unusual. The way the monitor goes black would imply that it lost sync momentarily. Typically I would expect this kind of issue to be somewhere between the HDMI output and the monitor.
If the Intensity Extreme is working OK, it would sound to me like the issue is with the Intensity Shuttle. But it looks like you have three Intensity Shuttles in the video. Does the same issue occur with all of them?
I feel that the issue may be too complex to solve here, and maybe a support representative will need to go through some troubleshooting with you. I would really suggest giving your regional support center a call using the numbers here to make sure you get the issue solved.